Floor Attendant

9 hours ago

Byron Bay, Australia Arcade Agency Full time

**Available Types**:

- Full-time

** Position Summary**‍**:
As a Floor Attendant at Pixie Italian, you’ll play a key role in delivering warm, attentive service that reflects our modern coastal take on Italian dining. You’ll manage your section with confidence, ensuring guests feel looked after from the first glass to the last plate. This role is all about great customer service, food and beverage knowledge, and teamwork, all while upholding Pixie Italian’s high standards on the floor.

** About You**:

- Passionate about delivering memorable customer experiences
- Previous experience in a high-volume, fast-paced venue
- Strong work ethic and a genuine love for working in a team
- Excellent communication and guest relations skills
- Wine knowledge is highly regarded; Italian food and beverage experience a bonus but not essential

** Benefits**:

- Competitive hourly rate plus tips
- Staff discounts at Pixie Italian and across Arcade Agency venues
- Genuine work-life balance and a supportive team culture
- Opportunities for growth and career development

** Key Responsibilities**:

- Complete opening and closing checklists to ensure the venue is guest-ready
- Deliver attentive customer service and escalate guest feedback to managers when required
- Build confidence in wine service and maintain strong product knowledge
- Uphold Pixie Italian standards for atmosphere, presentation, and cleanliness during service
- Work collaboratively with the team to create a professional and welcoming environment for guests

If great food, Italian hospitality, and vibrant energy are your thing, this is your chance to be part of something special. Join the team at Pixie Italian and help us create memorable dining experiences that guests will return for again and again.

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