District Manager

**Position Summary**:
The District Manager leads a designated portfolio of Queensland and NSW stores to achieve or exceed their sales and profitability targets by maintaining operational and merchandising excellence and by ensuring the teams are consistently delivering a compelling customer experience unique to Under Armour.

**Essential Duties & Responsibilities**:

- Own the service culture and customer experience across all stores in the portfolio
- Lead and model the customer experience principles for store teams; ensure store service/selling culture is representative of the Under Armour brand
- Ensure Store Managers are maintaining all standards covering merchandise and floor sets
- Oversee all areas of inventory control; manage store shrink performance within outlined expectations
- Continuously coach and empower the Store Leadership team
- Manage total store talent across the group - seasonal hiring needs, anticipated turn; recruit and deploy to ensure stores are optimally staffed at all times
- In partnership with Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training across the portfolio of stores
- Provide timely and constructive feedback to the Retail Operations team in all facets of store operations
- Manage store payroll across the group to optimize business results; ensure staff schedules meet the needs of the business
- Ensure compliance with all UA policies and procedures
- Model the behaviours reflected in the UA Way: Walk with a Purpose; Be Humble, Stay Hungry; No One Person is Bigger than the Brand - Team; Integrity
- Meet and exceed all team and individual performance objectives and metrics set
- Exhibit a professional and positive attitude and possess exceptional interpersonal skills.

**Qualifications (Knowledge, Skills & Abilities)**:

- Exceptional oral and written communication skills.
- Ability to multi-task in a fast-paced environment.
- Capability to maintain a consistently high level of service.
- Flexibility to shift focus and priorities
- Ability to be part of a team, set challenging standards, develop strong partnerships with all levels of stakeholders, and lead others to action.
- Ability to work a flexible schedule that may include mornings, evenings, public holidays and weekends.

**Education And / Or Experience**:

- 5+ years retail store management, ideally with a premium international brand
- Familiarity with various retail POS register systems
- Strong understanding of store operations, including visual merchandising, stock room, risk management & safety

**Relocation**:

- No relocation provided