Case Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Salvation Army Australia’s Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. We support all cohorts in case management, outreach support, financial assistance, connection, and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect, and quality of service and that no one should be without a safe, affordable, and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

We are currently seeking a value driven and proactive Case Manager to provide, as part of a team, case management support, in a community setting, that assists people to achieve housing stability, experience improved social inclusion and achieve a level of self-mastery that will enable them to sustain tenancy and lead their best lives. This support is achieved through person-centred case management incorporating resilience, trauma informed and strengths-based practices whilst working effectively with other members of the team to provide a comprehensive service that reflects the vision, mission, and values of The Salvation Army.

The role also provides information, advocacy and linkages into community supports and programs. Work collaborates within the broader programs of The Salvation Army (TSA) and external Specialist Homelessness providers within the Homelessness wider sector to provide an integrated support response to the target group.

This position is a 6-month contract, full-time position and is based in Toowoomba.

You will successfully
- Establish effective relationships with clients that encourage self-determination and participation
- Provide case management support to individuals
- Complete thorough assessments, inclusive of needs, risks and vulnerabilities
- Ongoing assessment of the individuals’ presenting issues, vulnerabilities and needs from initial intake to exit
- Develop individual case plans in collaboration with clients and include a range of interventions that address the needs or goals of clients, as well as barriers to achieving those
- Assist clients to access support services and establish community supports, and where needed are assisted through advocacy with service providers
- Progress and monitor outcomes of individual case plans and where needed action is taken to ensure the plan continues to meet client needs or goals
- Service gaps are identified and recommendations for service delivery improvements are made

You will have
- Tertiary qualification in Community Services, Social Work or related field. A degree level qualification is preferred.
- Relevant experience in a social service environment including in client assessment and case management
- A valid Employee Working with Children Check (Blue Card)
- A First Aid Certificate and CPR
- A QLD Driver's licence
- A willingness to undergo National Police Check

What we offer
- Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and C