Authenticator

1 week ago


Melbourne, Australia StockX Full time

**Help empower our global customers to connect to culture through their passions.**

**About the team**

Playing on the global Dream Team. Our Operations and Supply Chain team span the world in our Authentication Centers in the United States, Canada, the United Kingdom, the Netherlands, Hong Kong - China, Japan, South Korea, and Australia. This distributed team delivers on our brand promise of trusted authentic and high-quality merchandise across many growing product categories for our valued customers. In addition to delivering these customer experiences, our Team Members embody and represent the current culture. Our support teams are building an elite tech-driven supply chain across the fields of Forecasting, Planning, Network Modeling, Transportation, Operational Excellence in Environmental Health & Safety, Sustainability, Quality, Continuous Improvement, Analytics, Industrial Engineering, Automation, Robotics, and operations. We seek to shape the future of commerce with our tech-driven supply chain. We are driving innovation and customer-centric supply chain solutions for our dynamic business model. If you want to help shape the future of commerce, come join us at StockX.

**About the role**

The Authenticator inspects sneakers/streetwear/collectables to ensure they meet the standards and conditions of StockX and are authentic. This person will work closely with our operations and customer service team to ensure we deliver an outstanding customer experience. In
addition, this role supports the documentation of our authentication guide and helps to develop our growing team.

**What you'll do**
- Inspect and process sneakers/streetwear/collectables adhering to strict standards of condition and authenticity
- Assist with building product authenticity guide
- Proactively work with Quality, Customer Service and other team members to improve processes
- Support unloading trucks, palletizing boxes
- Opening boxes and scanning shipping labels
- Using apps and computer to complete order fulfilment process
- Boxing items, working with packaging equipment, and ensuring labels accurately places on boxes
- Identify opportunities to continue to improve efficiency of operations

**About you**
- Proven experience working in warehouses, retail, customer service, operations, or a similar environment
- High school diploma or equivalent
- Experience/Understanding in reviewing and authenticating sneakers/streetwear/collectibles.
- Product knowledge of sneakers/streetwear/collectibles manufacturing and illegitimate shortcuts
- Strong attention to detail and accuracy
- Sense of urgency to perform tasks to timelines
- Comfortable in a fast-paced, entrepreneurial work environment
- Ability to work well in teams and good communication skills

**About Us**

StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time._



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