Claims Examiner- Mobile Plant

1 week ago

Sydney, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role

Produce a high-quality work product on technical complex Inland Marine claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties.

**Your Responsibilities**:
Analyse first report to determine nature of loss, coverage provided and scope of damage.

Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness.

Establish accurate and timely reserves.

Seek technical assistance in handling claims exceeding delegated authority.

Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim.

Promptly and properly document all developments claims documentation system

Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, damage, coverage provided and applicable limits.

Effectively negotiate compromise settlements where appropriate.

Effectively communicate with the following; Claim Department, Customer Services, Risk Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives.

Recognise subrogation opportunities where applicable.

Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.

Effectively control the use, work product and expense of outside vendors.

Any other duties as required by the Claims Manager

Accountable for taking all practical measures to insure that the workplace is safe and without risk to health.

**Qualifications**:
Your Skills and Experience

Mobile, Plant & Equipment Claims Handling experience is desirable. Property/Construction or Heavy Vehicle experience would be beneficial as well.

Tertiary qualified, preferred but not essential.

Superior Customer Service Skills

Excellent Investigation techniques.

Excellent written and verbal communication skills.

Pragmatic damage and/or loss evaluation.

Excellent negotiation skills.

Able to demonstrate effective case management.

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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