Ambassador

2 days ago

Brisbane, Australia Queensland Government Full time

About Us
Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.
We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and family-centred care.
A recognised leader in paediatric healthcare, education and research, Children's Health Queensland delivers a full range of clinical services, tertiary level care and health promotion programs.
**We provide an integrated network of services through**:
The Queensland Children's Hospital
The Child and Youth Community Health Service
The Child and Youth Mental Health Service
Statewide services and programs, including specialist outreach and telehealth services
Partnerships with other hospital and health services and non-government organisations
Children's Health Queensland provides services from key locations in the Brisbane metropolitan area and works with the 15 other hospital and health services as well as NGOs and charity partners in Queensland to deliver an integrated network of healthcare services and support across the state.
**Your Opportunity**:
To provide a high profile, friendly and visible Security and Protective Service that fosters a safe and secure environment for staff, patients, visitors, premises and property at Childrens Health Queensland Hospital and Health Service (CHQHHS) sites. This position will work collaboratively with other teams and departments to support the CHQ purpose of improving the health and wellbeing of children and young people through world-class care, research, advocacy, and leadership.
The Ambassador is a non-traditional security role, managed under Hospital and Health Service Security, that provides a patient-focused liaison role within select clinical areas. This role is focused on the proactive engagement of patients and visitors to improve the 'customer experience' to prevent and/or reduce aggressive/disruptive behaviour by employing appropriate verbal intervention strategies through people focused, respectful, empathetic, and supportive interactions aimed at promoting a safe environment and the provision of high-quality patient focused care.
What CHQ HHS can offer
Apart from contributing to the development of Australia's best paediatric health service, you will also benefit from a competitive remuneration package and a working environment which embraces professional development, builds capabilities, and supports staff to maximise their health and wellbeing. Additional benefits include:
12.75% employer superannuation contribution
17.5% annual leave loading
Salary packaging
Employee Assistance Program
Work/life balance, variety and flexibility
You can find out more about why it's so great to work at CHQ HHS here.
Some roles within Queensland Health are designated as 'Vaccination Preventable Disease (VPD) risk roles'. A VPD risk role is a role in which the incumbent may be exposed to the risk of acquisition and/or transmission of a VPD. Please refer to the attached Role Description for more information and what requirements may exist.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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