Head of Product

Bailey Nelson is looking for an experienced and dynamic Head of Product to lead our product function and be a member of our Senior Leadership Team. This is a fantastic career opportunity to be a critical part of the strategy and leadership of a growing business. Based in Woolloomooloo, Sydney with the ability to work flexibly. Oh and did we mention the stylish frames?

**About us**:

- Bailey Nelson (BN) started in 2012 at the Bondi markets and has grown into an international optometry and eyewear provider with a network of 108 stores in Australia, New Zealand, Canada and the UK.
- BN’s purpose is to bring the joy to eyecare and our vision is to become the most loved brand in optometry and eyewear.
- BN’s values shape our culture and our everyday actions - we celebrate being tightknit, being down to earth and constantly improving ourselves and BN’s customer experience.

**About the role**:
**Product Leadership**
- Work with the Executive Chairman to develop the Product Strategy to offer our customers well designed, quality and stylish eyewear
- Mentor, lead and manage the entire product team and buying and merchandise processes
- Contribute thought leadership to a range of cross company projects that involve product
- Sit on leadership team and partner with other Heads of on initiatives involving product

**Range Planning & Product Delivery**
- Build balanced range assortment that maximises sales and minimises markdown
- Work closely with Planning and Design to determine the global product range assortment
- Own critical path processes and manage product delivery to the critical path
- Establish a clear vision between core, seasonal and fashion products

**Supplier Management**
- Manage all supplier relationships and source new suppliers
- Develop supplier strategy for the future based on supplier capabilities and risk management
- Negotiate key terms with suppliers
- Conduct supplier visits where relevant

**Financial**
- Achieve budgeted sales and profit targets at a category level
- Own and drive margin at a category level and ensure COGS, ROS and sell thru are achieved
- Work closely with Merchandise Planning to manage trade, markdowns and aged inventory
- Manage frames and accessories to maximise revenue and profit targets
- Own and drive global pricing and promotional strategy
- Extend ATV and customer lifecycle through quality product offering
- Analyse and report on product performance

**Customer Champion**
- Lead initiatives to continuously improve product offering
- Monitor industry trends and conduct competitor analysis globally
- Understand global customer trends and have well researched insights into consumer behaviour and how this will assist in delivering product range
- Partner with Design to drive innovation to enhance consumer loyalty through sustainability, product features and benefits

**Compliance**
- Responsible for the implementation of compliance requirements in product e.g. Modern Slavery Act Compliance, product tags and category labelling for sunglasses

**KPIs**
- Margin
- Owns Margin targets and delivers margin improvements and targets at a category level
- Owns and delivers a pricing and promotional strategy that maximises profit
- Determines the global product range assortment
- Global commercial metrics for frames and accessories are achieved including sales, gross profit, sell thru and low quality based write offs

**Who you are**
- Proven experience as a Senior Buyer and Merchandise Manager in either an online or traditional retail environment
- Tightknit, constantly improving and down to earth
- In line with the BN values.
- Experience leading a team
- Exposure to a range of merchandise functions including: merchandise planning, allocations, quality control, production and logistics
- Tertiary education preferred but not required
- The role will need strong analytical analysis of consumer behaviour, product sales data, threats and opportunities and a strong ability to deliver.
- In-depth knowledge of consumer preferences and behaviours
- Strong commercial focus with excellent numerical ability and analytical skills
- Unwavering enthusiasm and a can-do attitude
- A problem solver - shares suggestions and ideas for improving performance with Senior Leadership Team the broader team on a regular basis
- Communicates effectively and clearly
- Understanding and trust in data. Your decisions are creative and data-driven
- Collaboration. You work with your team and across the company to create awesome ideas and seek support when you need to
- Calm under pressure. You work to tight deadlines and remain calm and focused

Soif you have just read about your dream job, don’t sit back and ponder what might have been Send us your resume so we can hear all about why you are the perfect person for this role, and if we are feeling the vibe just as much as you are we will be in touch to chat to you in person.