Eresource Management Librarian

**Job no**: 0058506
**Location**:Parkville
**Role type**:Full time; Continuing
**Department**:Student and Scholarly Services
**Salary**:UOM 6 - $89,182 - $96,536 p.a. plus 17% super (pro rata for part time)
- **This is a rare opportunity to contribute to the management of university e-Resources**:

- **Work closely with a supportive and collaborative team****:

- **Progress and develop your career, and have the opportunity to work across teams**

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

**About Student and Scholarly Services**
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

**About the Role**
As the e-Resource Management Librarian, you will work in the Agreements team under Collection Access and Development and manage access to e-Resources to ensure timely content delivery to Library users.

You will be the escalation point of contact for reported access issues from Library staff, academics and students, and liaise with other Library teams and external vendors for resolutions. You will also undertake a variety of projects, events and general duties to support Library services.

Responsibilities include:

- Plan and perform a range of complex e-Resource management activities including access activation, ongoing maintenance, licence management, and troubleshooting in accordance with agreed standards and timeframes
- Deliver timely e-Resource content to Library users as part of the acquisition process through collaboration with internal and external stakeholders
- Provide high-level customer services including monitoring and responding to reported access/authentication issues
- Maintain professional expertise in contemporary e-Resource management, develop streamlined workflows and procedures, and provide relevant training to other Library staff

**About You**
You will have highly developed communication and customer service capabilities, with the ability to liaise with vendors, and internal and external stakeholders.

Your demonstrated analytical and problem-solving skills enable you to diagnose and provide effective resolutions to access and authentication issues.

You also bring strong organisational capabilities including effective time and task management, attention to detail, a focus on continuous self-improvement, and the ability to set priorities and meet deadlines.

You will also have:

- A tertiary level qualification in a relevant discipline; or an equivalent combination of relevant experience and education/training
- Extensive experience in e-Resource management, particularly in access activation and ongoing maintenance, and license management in an academic library setting
- A moderate level of familiarity with analysis techniques to support collection development, including familiarity with data structures and protocols such as COUNTER and SUSHI
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**_ Please note: To be considered for this role you must have current valid work rights for Australia._**

**About the University**
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

**Benefits of Working with Us**
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration, 17% super, salary packaging and leave loading
- Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
- Discounts on a wide range of products and services including Myki cards and Qantas Club
- Career development opportunities and 25% off graduate courses for staff and their immediate families

**Be Yourself**
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

**Join Us**

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**Adver