
Team Leader
1 week ago
Team Leader
EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.
**THE OPPORTUNITY**
As part of our diverse team based in Tweed, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. We are seeking a diligent result driven team leader who is ready to make the next step within their career and help their team thrive to achieve excellent outcomes for EML within IfNSW.
This will be a **permanent, full-time **position based in the **Tweed **office with flexibility to work from home.
**YOUR RESPONSIBILITIES**
- Oversee a portfolio of claims across your team of claims specialists and manage the workflow of claims from lodgement through to closure
- Ensure Claims Specialists are resourced to deliver the target customer experience
- Manage team workflow to ensure that the team are meeting performance and customer benchmark whilst Providing feedback and coaching to team members on their call quality and outputs
- Encouraging an environment of sharing knowledge and ideas to ensure continuous improvement within the team
- Ensure claims teams achieve performance and KPI targets as set out under as part of the BU performance framework
**ABOUT YOU**
- You will have demonstrated elements of people management and leadership qualities within your role with Strong experience in personal injury claims management
- You will have a strong track record and success rate within your current position achieving business objectives
- You will have team building skills, ability to coach and work through change management
- You will be able to Develop and maintain a respectful, cooperative working team relationships to promote an integrated, seamless delivery of the target customer experience and service
- You will have a large centricity around Customer service with an empathetic result driven approach
- Confident ability to engage and influence others positively within your team and build team relationships
**WHAT WE OFFER**
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.
Job ID JR1764
-
Team Leader
2 weeks ago
Sydney, Australia Direct Traffic Pty Ltd Full timeDirect Traffic has multiple Team Leader positions available to join our growing team. Head office is based in Minto, works will be carried out throughout the Sydney Metro area. You must have the following training qualifications: - General Construction Induction Card (white card) - Traffic Controller - Traffic Management Implementer (Implement Traffic...
-
Team Leader
2 weeks ago
Sydney, New South Wales, Australia Yo-Chi - Embrace the Chi Pty Ltd Full time $104,000 - $130,878 per yearCalling All Hospitality & Retail Leaders – Your Next Big Career Move is Here Are you ready to step into a dynamic role with a brand that promises growth, excitement, and a whole lot of fun? We're on the hunt for passionate Team Leaders to join our brand new Chatswood venueAt Yo-Chi, we're more than just a frozen yogurt brand, we're a community where...
-
Team Leader
4 days ago
Sydney, Australia Compass Group Australia Full time**Team Leader** **$26.71 per hour+ benefits** **Sydney, NSW** - Team Leader position! - Wednesday to Sunday position (12pm - 7pm Wednesday - Friday, 10am-6pm Sat & Sunday) - Close to public transport/subsidised parking on site **From executive dining and contemporary cafes through to barista offerings, grab ‘n’ go’, delis and onsite retail outlets -...
-
Team Leader
4 days ago
Sydney, Australia Hortculture Full time**About the Business**: **Hort Culture is a professional garden maintenance company that focuses on the residential sector on the Northern Beaches and the North Shore of Sydney. We focus on garden maintenance and soft scaping which gives us the ability to offer a premium service to our clients. We are a family run business who take pride in our work and...
-
Team Leader
2 days ago
Sydney, New South Wales, Australia Compass Group Full time $60,000 - $80,000 per year$30.61 per hour plus superannuationKitchen Hand Team LeaderLocated in PyrmontMonday to Friday – Full time positionState of the Art KitchenWe're Food+ by Compass Although the past couple of years have been quite a rollercoaster for everyone, our amazing talented teams have continued to work tirelessly crafting incredible food experiences to help fuel the...
-
Team Leader
1 week ago
Sydney, Australia Link Group Full time**Team Leader - Client Relationship** Are you ready to lead a dynamic team and shape the future of client relationships? We're seeking an experienced and motivated individual to join us as a Team Leader and manage and lead a team of Client Relationship Assistant Managers. In this role, you'll play a crucial part in ensuring an exceptional client experience,...
-
Team Leader
1 week ago
Sydney, Australia Ozchild Full timeAbout the role - SCHCADS award level 7 - $ 104,866.32 plus super and Salary packaging up to $15,900 - Full-time permanent position - Edgeworth location - Relocation available An exciting opportunity has arisen as Team Leader in our Functional Family Therapy Team in Edgeworth OzChild has been working with families delivering Functional Family Therapy -...
-
Team Leader
2 weeks ago
Sydney, New South Wales, Australia Rehabilitation Services by Altius Full time $80,000 - $120,000 per yearGET TO KNOW ALTIUSAltius Group was founded in 2001 with a vision to bring high-quality and compassionate rehabilitation services into the market to improve lives displaced by injury. Since then, we've branched out to cover three tiers of services including Workplace Services, People and Employee Services, and Disability Services - still driven by a single...
-
Team Leader
2 weeks ago
Sydney, Australia EML Group Full timeTeam Leader EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to...
-
Team Leader
4 days ago
Sydney, Australia EML Group Full timeTeam Leader EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to...