Quality Safeguarding

Permanent role - Full time
- Increase your take home pay through Salary Packaging options
- Grow your career with us

**About Us**:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is **BRAVE**. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (**Bold**, **Respectful**, **Authentic**, **Value Teamwork**, **Excellent**).

**About the role**:
Join Aruma as a Quality, Safeguarding, and Practice Partner, where you'll report to the Quality Safeguarding and Practice Excellence Manager and provide vital support to the management teams of both adult and children's services. In this key role, you will help operational managers and teams enhance their practices, effectively manage risks, and achieve quality management objectives. Your efforts will focus on advancing organisational practice uplift initiatives in line with evidence-based practices, ethical standards, and regulatory compliance.

**Flexible location**: Can be based in Shoalhaven, Illawarra or Sydney region (if willing to Shoalhaven and Illawarra minimum once per week)

**Key Responsibilities**:

- Coordinate and deliver practice development initiatives in evidence-based practices (e.g., PCAS, Positive Behaviour Support).
- Advise Support Managers on integrating quality assurance and risk management into service delivery.
- Provide practical advice to ensure compliance with legislation, standards, and policies.
- Develop tools for staff to deliver rights-based support and achieve person-centred outcomes.
- Lead outcomes-focused approaches to enhance the lives of customers, children, and young people.
- Collaborate with Learning and Development and Therapeutic Supports Services for staff training in evidence-based practices.
- Engage with Regional and Support Managers to enhance practice excellence and maintain a person-centred focus.
- Support the reduction and elimination of restrictive practices.
- Focus on supporting customer rights, autonomy, and choice, coaching staff in these principles.
- Assist in implementing Aruma’s Quality and Safeguarding Framework.
- Monitor and review systems and practices to identify improvement opportunities.
- Provide reports on internal and external monitoring outcomes to Operations Management.
- Identify skills gaps related to NDIS Practice Standards and work with managers to address them.
- Monitor internal control procedures for compliance with statutory and organisational requirements.
- Review and update practice processes to maintain standards and implement changes.

**Benefits of working with Aruma**:

- ** Salary Packaging**: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
- ** Fitness Passport**: Access to subsidised Gym membership
- ** Employee Assistance Program**: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
- ** Training**: Opportunity for accredited training through our RTO
- ** Discounted Health Insurance**:Access to a range of discounted health and wellness services through Bupa.
- ** Recognition & Rewards**: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
- ** Job Satisfaction**: Through making a real difference in peoples’ lives within a values-driven organisation.

**About You**:

- 5 -10 year's experience in service delivery, quality management, governance, risk, and safeguarding in the community services sector.
- Advanced understanding of issues affecting people with disability and delivering high-quality support services.
- Understanding of the NDIS, its Quality & Safeguards Practice Standards, and funding processes.
- Knowledge of National Child Safe Principles and relevant state standards.
- Knowledge of the Royal Commission report findings and recommendations.
- Experience in developing and implementing business plans and strategies in large, complex organisations.
- Ability to influence and collaborate with peers, employees, external organisations, funding bodies, and government agencies.
- Understanding of statutory and regulatory frameworks relevant to Aruma.
- Proficient in MS Word, MS Excel, PowerPoint, SharePoint, Office 365, with the ability to learn new systems.
- Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).
- A current Australian driver’s license, good driving record and the ability to travel intra or interstate from time to time.