Wait Staff

2 weeks ago

Richmond, Australia The Jerk Full time

**Join our new and exciting concept and be a part of our growth journey**:

- ** Benefit from both employee and family discounts**:

- ** Relaxed atmosphere, great music and great vibes**:

- ** Opportunities to form a career path**

**An exciting opportunity now exists for hard-working and vibrant Food and Beverage Attendants to bring their flair and enthusiasm to our high volume restaurant.**

**ABOUT THE ROLE**

**The Jerk** **Wait Staff / Bartender** is attentive to guests, making them feel welcome, at all times while being responsible for selling our great products to our guests in a high volume restaurant environment.

**In this role, you will be responsible for**:

- Maintaining a warm, welcoming,"IRIE" atmosphere
- Checking IDs of customers ordering alcoholic beverages
- Demonstrating knowledge of our menu and ability to read each guest to make appropriate beverage and food recommendations
- Upselling guests on food or drink items when appropriate
- Maintaining a clean, organised restaurant
- Accurately ringing up all orders in the POS system while maintaining ability to socialise with guests
- Following all relevant brand standards for service
- Building guest count by promoting specials and building a regular clientele.
- Strictly adhering to responsible alcohol service standards and being able to successfully “slow down a guest” or cut off an intoxicated guest when necessary

**ABOUT THE JERK**

We are the essence of Jamaica in every bite, packed with classic Jamaican flavours and that 'IRIE" feeling. However, **The Jerk** is more than just the food. It’s about the entire experience - we want to share the best of Jamaica with the world. The relaxed atmosphere, the music, the drinks, the friendly approach to life.

**ABOUT YOU**

As someone with previous experience in a customer-facing role, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our guests and will have impeccable grooming, presentation and communication skills.

**To succeed in this role you will need the following skills and attributes**:

- A current Responsible Service of Alcohol (RSA) certificate
- Ability to adhere to company dress codes at all times
- Ability to operate a P.O.S. system, make change correctly and make credit card transactions
- Ability to ensure that our food looks and tastes amazing and is prepared according to recipe & plating guides
- Ability to maintain high levels cleanliness and presentation throughout the bar and restaurant
- Ability to be a proactive learner and recognise areas of improvement to the benefit of customers and the business
- Ability to contribute to a positive workplace culture
- Excellent communication skills and the ability to work as a team
- Conflict resolution skills
- Be willing and able to frequently lift cases and carry short distances as well as reach, bend, stoop, shake, stir and wipe
- Valid and current Australian Working Rights

At The Jerk, we want to create a delicious escape from the stresses of daily life - a place where you can feel “everything is IRIE”

**HOW TO APPLY**

If you are a highly motivated and energetic individual with a strong customer focus, then we would love to hear from you

No recruitment agencies, please.

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