Store Manager

3 days ago

Glen Waverley, Australia Koko Black Full time

At Koko Black, we blend ideas & ingredients with mastery, to create unexpected signature chocolate experiences.

Koko Black is a company built out of passion.

This passion for chocolate and the connection it inspires is the very heart of our brand and it leads us as we endeavour to surprise, excite and delight our customers.

In our teams, it's this shared passion and pride for our product that unites us and inspires us.

We are looking for a Store Manager who will spoil our customers and lead and grow a passionate, successful team.

**You will be responsible for**:

- Motivating, inspiring and energising your team
- Recruiting effectively for your team and store's needs and building a strong talent pipeline
- Identify individual training needs and developing Assistant Store Managers, Supervisors and Team Members
- Setting daily targets for each of your team, reviewing progress and providing feedback
- Ensuring the Koko Black experience is delivered at all times in your store
- Developing opportunities to maximise transactions and sales
- Effectively managing stock to and minimising waste
- Manage store presentation to deliver upon visual merchandising and promotions calendar.

**Who you are**:

- A confident manager with strong retail experience
- A people leader with exceptional communication skills
- Positive, energetic and enthusiastic individual
- Creative, with a passion for high-quality products
- Resilient and adaptable
- Committed to the development and growth of a learning culture
- Able to understand business and drive performance
- A passionate customer service pro who loves creating memorable customer experiences

At Koko Black not only do we offer competitive salary packages but also a warm and supportive culture that wants to see you grow and succeed. Working in a beautiful environment, surrounded by chocolate; you will love going into work every day.

Did we mention the generous discounts on our indulgent chocolate range?

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