Member Care Clerk
2 weeks ago
**Position Summary**
At Costco, we have a large and rapidly growing member base nationwide. The e-Commerce Member Care team is responsible for providing the best possible service and support to our loyal Costco members.
We are a passionate, dynamic team who are dedicated to quality results. Our Member Care agents are committed to making each members’ Costco experience one they’ll remember.
**Job Duties**
- De-escalating situations and offering support to members
- Guiding members through navigating our website
- Navigating systems including AS400, SAP Hybris and Zendesk
- Liaising with other departments to obtain the best resolution for our members
- Gathering information for cancellations, refunds and damaged orders
**Benefits**
- Fantastic team environment
- Competitive pay
- Free nearby parking and close proximity to a train station
- Free access to our Employee Assistance Program
- Great company benefits
**_ Ability to operate vehicles, equipment or machinery_**
- Computer, printer, calculator, phone
**Non-Essential Functions**
- Assists in other areas of the department as necessary
**Education/Training**
Higher School Certificate or higher
**Knowledge/Skills**
- Google Suite (Docs, Sheets, Slides), AS400, excellent organisational skills
- Attention to detail
- Written and verbal communication skills
- Accuracy while meeting deadlines
- Team building and personnel development skills
- Experience with SAP Hybris e-commerce platform (preferred, but not required)
- Ability to work with mínimal supervision
- Positive customer service skills
- Flexible and able to multi-task and adapt quickly to changing priorities while working independently
-
Member Care Clerk
2 weeks ago
Homebush, Australia Costco AU Full timeCostco Wholesale is a global retailer. We are the recognised leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. At Costco, we have a large and rapidly growing member base nationwide. The e-Commerce Member Care team is responsible for providing the best possible service and support to...
-
Member Care Clerk
4 days ago
Homebush, Australia Costco AU Full timeCostco Wholesale is a global retailer. We are the recognised leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. At Costco, we have a large and rapidly growing member base nationwide. The e-Commerce Member Care team is responsible for providing the best possible service and support to...
-
Member Care Clerk
1 day ago
Homebush, Australia Costco AU Full timeCostco Wholesale is a global retailer. We are the recognised leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. At Costco, we have a large and rapidly growing member base nationwide. The e-Commerce Member Care team is responsible for providing the best possible service and support to...
-
Sales Audit/fulfilment Clerk
1 week ago
Homebush, Australia Costco AU Full time**Position Summary** Reviewing and balancing the transactions processed with all forms of payment, also the monitoring of orders received on our website to ensure the smooth operational flow of these orders. This position will work closely with all Costco departments but not limited to e-Commerce, Customer Care, Depot, Buying, IT and Finance. **Job...
-
Sales Audit/fulfilment Clerk
1 day ago
Homebush, Australia Costco AU Full time**Position Summary** Reviewing and balancing the transactions processed with all forms of payment, also the monitoring of orders received on our website to ensure the smooth operational flow of these orders. This position will work closely with all Costco departments but not limited to e-Commerce, Customer Care, Depot, Buying, IT and Finance. **Job...
-
Sales Audit/fulfilment Clerk
7 days ago
Homebush, Australia Costco AU Full time**Position Summary** Reviewing and balancing the transactions processed with all forms of payment, also the monitoring of orders received on our website to ensure the smooth operational flow of these orders. This position will work closely with all Costco departments but not limited to e-Commerce, Customer Care, Depot, Buying, IT and Finance. **Job...
-
Softscape Team Member
2 weeks ago
Homebush, Australia Green by Nature Full time**Job no**: GDHQG **Category**: Trades & Services - Permanent Full Time - 38 Hours per week - Sydney Location - Pay rate + penalty rates, overtime, and allowances + superannuation **About the Role**: As a Softscape Team Member, you will play a vital role in creating and maintaining beautiful green spaces for our clients. This hands-on position involves...
-
Emergency & Critical Care Specialist
1 week ago
Homebush, Australia Animal Referral Hospital Full time**An opportunity for a Veterinary Specialist to join our team at ARH Homebush on a full-time basis.**: An exciting opportunity for a third Criticalist to join the **Animal Referral Hospital (ARH)** in Sydney, Australia on a full-time permanent basis. The Animal Referral Hospital is a part of Australia’s largest well-established group of specialist...
-
Casual Personal Care Workers
7 days ago
Homebush, Australia Right at Home Full time**Description**: **Right at Home is Hiring Home Care Workers!** **Do you want a dynamic, flexible and rewarding career supporting others? Are you tired of being treated like a number and not being supported?** **Finally, a job that’s RIGHT for you!** **Time to join a team that treats its workers like family!** We at Right at Home Sydney Inner West...
-
Ahh Personal Care Worker
3 days ago
Homebush, Australia Australian Unity Full time**What’s on Offer**: We value our employees and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following: - Competitive hourly rates of **$24.36 to $29.23 + super**: - **Travel Allowance **of $0.78 per KM PLUS **paid travel time**: - **Become **Cert III or IV** qualified** in Individual Support (Aged Care)...
