Member Care Clerk

10 hours ago


Homebush, Australia Costco AU Full time

**Position Summary**

At Costco, we have a large and rapidly growing member base nationwide. The e-Commerce Member Care team is responsible for providing the best possible service and support to our loyal Costco members.

We are a passionate, dynamic team who are dedicated to quality results. Our Member Care agents are committed to making each members’ Costco experience one they’ll remember.

**Job Duties**
- De-escalating situations and offering support to members
- Guiding members through navigating our website
- Navigating systems including AS400, SAP Hybris and Zendesk
- Liaising with other departments to obtain the best resolution for our members
- Gathering information for cancellations, refunds and damaged orders

**Benefits**
- Fantastic team environment
- Competitive pay
- Free nearby parking and close proximity to a train station
- Free access to our Employee Assistance Program
- Great company benefits

**_ Ability to operate vehicles, equipment or machinery_**
- Computer, printer, calculator, phone

**Non-Essential Functions**
- Assists in other areas of the department as necessary

**Education/Training**

Higher School Certificate or higher

**Knowledge/Skills**
- Google Suite (Docs, Sheets, Slides), AS400, excellent organisational skills
- Attention to detail
- Written and verbal communication skills
- Accuracy while meeting deadlines
- Team building and personnel development skills
- Experience with SAP Hybris e-commerce platform (preferred, but not required)
- Ability to work with mínimal supervision
- Positive customer service skills
- Flexible and able to multi-task and adapt quickly to changing priorities while working independently



  • Homebush, Australia Protech Full time

    Are you an experienced accounts receivable professional looking for a permanent part-time opportunity with a dynamic and close knit team? Based in Sydney's Inner-West this Australian owned & operated company have built a strong reputation for sourcing the best quality pork, from Aussie farmers! As the new _**Accounts Receivable Clerk, **_you will have a...

  • Rtv/refunds Clerk

    2 weeks ago


    Homebush, Australia Costco AU Full time

    Costco Wholesale is a global retailer. We are the recognised leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. This position is responsible for a variety of tasks related to Costco Australia's e-commerce business. A proactive approach is required; focusing on prompt and detailed...


  • Homebush, Australia Green by Nature Full time

    **Job no**: GDHQG **Category**: Trades & Services - Permanent Full Time - 38 Hours per week - Sydney Location - Pay rate + penalty rates, overtime, and allowances + superannuation **About the Role**: As a Softscape Team Member, you will play a vital role in creating and maintaining beautiful green spaces for our clients. This hands-on position involves...


  • Homebush, Australia Animal Referral Hospital Full time

    **An opportunity for a Veterinary Specialist to join our team at ARH Homebush on a full-time basis.**: An exciting opportunity for a third Criticalist to join the **Animal Referral Hospital (ARH)** in Sydney, Australia on a full-time permanent basis. The Animal Referral Hospital is a part of Australia’s largest well-established group of specialist...


  • Homebush, Australia Right at Home Full time

    **Description**: **Right at Home is Hiring Home Care Workers!** **Do you want a dynamic, flexible and rewarding career supporting others? Are you tired of being treated like a number and not being supported?** **Finally, a job that’s RIGHT for you!** **Time to join a team that treats its workers like family!** We at Right at Home Sydney Inner West...


  • Homebush, Australia Right at Home Full time

    **Description**: **Right at Home is Hiring Home Care Workers!** **Do you want a dynamic, flexible and rewarding career supporting others? Are you tired of being treated like a number and not being supported?** **Finally, a job that’s RIGHT for you!** **Time to join a team that treats its workers like family!** We at Right at Home Sydney Inner West...


  • Homebush NSW, Australia Professional and Leading Care Services Full time $60,000 - $80,000 per year

    Disability Service Coordinator is responsible for coordinating and overseeing the delivery of services to people with disability to help them achieve their goals and improve their quality of life. Generally, a service coordinator's job description may include:Intake InterviewsRisk ManagementDeveloping Individualized Support PlansCoordinating...


  • Homebush, Australia JOHNNY BIGG Full time

    We are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on good customer service and constant dedication to producing and delivering high quality men's wear. Do you love Retail and are passionate about providing the best possible customer service experience? Do you want to work for an employer...


  • Homebush, Australia Nude Lucy Full time

    Nude Lucy Homebush is Hiring! **The Role & Responsibilities**: We are currently hiring an experienced and customer-focused Assistant Manager to join us at our Homebush DFO Store! **Benefits & Culture**: - Competitive salary - Generous Uniform allowance and incredible product discounts - PLUS 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans &...

  • Business Manager

    9 hours ago


    Homebush, Australia Animal Referral Hospital Full time

    **An opportunity for a Veterinary Hospital Business Manager to join ARH Homebush on a full-time basis.**: We are seeking a dynamic and passionate Hospital Business Manager for our Homebush hospital. As an integral member of the leadership team, you will be responsible for the business development, strategy, management and accountability of our Homebush...