Head of Communications

**Head of Communications & Impact**
- Senior leadership role offering the unique opportunity to operate both strategically as well as operational.
- Report to an inspiring CEO with incredible reputation in the sector.
- Based in Pyrmont (2009), offering hybrid work and just a few minutes’ walk from a public transport stop.

**About the Organisation**

At City West Housing we understand how fundamental a home is for a person’s health, wellbeing, resilience and opportunity. We are proud to house around 1,600 residents across nearly 900 homes in the City of Sydney. We invest in the communities in which we operate, working closely with a range of partners to build stronger communities and improve people’s lives.

Based in our office in **Pyrmont**, City West Housing has a growing and dynamic team of people who live and breathe our values of **Accountability, Compassion, Inclusion, **and** Integrity.**

We're committed to developing affordable rental housing and fostering stronger community bonds. As a Tier 1 registered community housing provider, we prioritise our values. Our purpose is clear: to build stronger communities and improve people's lives by providing affordable housing.

**About the Role**:
The Head of Communications and Impact is responsible for leading, developing, executing, and reporting on the impact of the overarching internal and external communications strategy of CWH to position the organisation as a key leader within the affordable housing sector, and to improve community and stakeholder understanding.

This role will drive the long-term sustainability of the organisation by enhancing the communications function, whilst also leading a small team. The role will work in close collaboration with the CEO, Board, and senior leaders. As a member of the leadership team, this role will contribute to the long-term sustainability and strategic direction of CWH.

This role is ideal for someone who thrives on the dynamic balance of strategic leadership, driving forward transformative projects and initiatives while still overseeing day-to-day operations with hands-on involvement.

**Key Responsibilities**:

- Create and execute communications strategies for key initiatives that positively promote CWH and its impact to the community and stakeholders and supports the Strategic Plan.
- Take ownership of the end-to-end production of key collateral such as the Annual Report and Impact Report.
- Oversee the effective communication of CWH’s mission and achievements through production of media and outreach including: the Annual Report, Impact Report, social media, newsletter, the website, media relations and issues management, marketing collateral and promotional items, corporate and development events (including our Annual Resident Forum, branding, award entries and sponsorship, videos, and photography.
- Manage the work of the Marketing and Communications Officer.
- Assist in driving company culture and performance by modelling leadership practices.
- Monitor and report on performance, including identifying and implementing opportunities for improvement.
- Manage a designated budget and control of expenditure.
- Enhance CWH’s profile and reputation through developing and maintaining strong networks and relationships with key stakeholders, including media, government departments and public officials.

**Skills & Experience**:

- Tertiary qualifications in marketing, media, communications, PR or similar
- Relevant senior level communications experience in a similar role.
- Demonstrated knowledge of successful community engagement strategic that build trust.
- Exceptional communications professional with outstanding verbal and written communication skills.
- Expert copy writer/proof-reader.
- Proven ability to translate complex information into meaningful content for a variety of stakeholders.
- Well-developed stakeholder management skills with the ability to influence at all levels.
- Strong project management skills, able to manage competing demands in a timely manner.
- Managing and developing of teams.

**Benefits**
- Competitive salary.
- Up to $15,900 extra tax-free per year through Community Business Bureau (check out their website to understand how it works).
- Additional salary packaging for meals and entertainment up to $2,650 per year
- Discounted Go-Get membership.
- Additional leave day between Christmas and New Year.
- Earn vouchers and other rewards with our reward and recognition system.
- Be part of a genuinely dynamic, supportive, and collaborative team in a growing organisation.

**How to Apply**
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