Helpdesk Supervisor
2 weeks ago
An exciting opportunity is now available for a reliable full time **Help Desk Supervisor**. This role is responsible for the provision of administrative support services to management and the Helpdesk/Call centre function by Downer on-site at Head Quarters Joint Operations Command (HQJOC) at Bungendore.
**Skills and Experience**
- Ability to hold an appropriate Defence Security Clearance ( **Australian citizenship mandatory**)
- Exceptional internal and external customer service skills
- Ability to work in a team environment
- Experience dealing with the public
- Knowledge of necessary procedures and processes for operating a Call Centre / Helpdesk Function
- Solid background and experience in office administration
**Benefits and Culture**
- Supportive and inclusive culture
- A professional and safe working environment
- Good employee benefits and entitlements
