Assistant Manager

2 weeks ago

Noosa Heads, Australia SOFITEL Full time

**Company Description**
Belong in a place where you can be yourself and love what you do. Join our resort community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

As Assistant Manager, you will oversee the daily operation of the Front Office and Concierge teams, whilst also supporting the Guest Experience, Reservations and Night Audit functions. Your duties will include;
- Effective supervision of all guest arrivals and departures; ensuring guest service standards are maintained throughout the guest's stay.
- Utilization of Opera software, ensuring accuracy in use and a range of reports are produced to meet operational needs.
- Supervision of lobby services (including Concierge and lobby table service), ensuring guest arrivals and departures are as efficient as possible.
- Regular liaison with Engineering and Housekeeping departments, ensuring requests are completed quickly, focusing on guest needs as a priority.
- Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.
- Ensure public areas are clean and well presented with regular monitoring.
- Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
- Daily liaison with the Reservations office to ensure accuracy in room allocation and maximizing of yield.
- Assume responsibilities as Chief Fire Warden, and primary First Aid officer as required.
- Openly communicate with staff, ensuring regular training and feedback is provided.

**Qualifications**
- Has 2+ years previous leadership experience in a hotel Front Office department.
- Has a passion for providing an exceptional guest experience.
- Able to work a flexible 24/7 rotating roster including mornings, nights, weekends and public holidays.
- Experience with Opera desirable.
- First aid and Responsible Service of Alcohol certifications desirable.

**Additional Information**
When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping )

  • Assistant Manager

    7 days ago

    Noosa Heads, Australia Alba by Kuruvita Full time

    _**ALBA by Kuruvita**_ **- Noosa’s latest premier food destination, with Sunshine Coast produce and the local community at its heart.** The beautifully designed venue by celebrity chef Peter Kuruvita combines a providore, pizzeria, cocktail bar and linen-set restaurant. The venue also features _ALBA Chef’s Kitchen_, a creative space and state-of-the-art...

  • Assistant Store Manager

    2 weeks ago

    Noosa Heads, Australia Sushi Sushi Full time

    **Are you the next happy face of our Sushi Sushi store?** Sushi Sushi has room in our family for an **Assistant Store Manager** to become the 2IC of our team at our store in **Hastings St!** This will be a **Full-Time role **and would suit those looking to carve out a retail/hospitality career with professional development opportunities available as we...

  • Assistant Store Manager

    2 days ago

    Noosa Heads, Australia Orlebar Brown Full time

    OB TITLE: Assistant Store Manager ROLE TYPE: Full Time DEPARTMENT: Retail REPORTING TO: Store Manager LOCATION: Noosa, Queensland SALARY: Competitive COMPANY PROFILE Orlebar Brown (Chanel group) launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men,...

  • Front Office Assistant Manager

    5 days ago

    Noosa Heads, Australia Sofitel Noosa Pacific Resort Full time

    We are seeking a dynamic Assistant Manager to assist in leading our Front Office team! Sofitel Noosa Pacific Resort is located in the heart of Hastings street, is Noosa’s only 5 star hotel and offers 176 studios with an extensive Food & Beverage operation. Reporting to the Front Office Manager, we are seeking a dynamic and passionate individual who is...

  • Providore On Hastings

    5 days ago

    Noosa Heads, Australia Netanya Noosa Full time

    **Providore on Hastings is a well established Cafe & Gourmet Grocery Store located at the entry to Netanya Noosa Resort on Hastings Street.** We are looking for an experienced Assistant Manager with great coffee knowledge to help lead our team! **What we look for?** - Proven skills in a similar hospitality management role with a minimum of 2 years Barista...

  • Vip Services

    6 days ago

    Noosa Heads, Australia SOFITEL Full time

    **Company Description**: - Join_ **Sofitel Noosa Pacific Resort** today! Sofitel Noosa Pacific Resort welcomes guests into a world of luxury blending French Art de Vivre and local culture. We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach...

  • Guest Experience Assistant Manager

    7 days ago

    Noosa Heads, Australia Sofitel Noosa Full time

    **About Us**: - Live the French way - _join **Sofitel Noosa Pacific Resort** today! We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail bar...

  • Guest Experience Assistant Manager

    6 days ago

    Noosa Heads, Australia SOFITEL Full time

    Company Description - Live the French way - _join **Sofitel Noosa Pacific Resort** today! We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail...

  • Assistant Manager

    2 weeks ago

    Noosa Heads, Australia ALH Hotels Full time

    Job Description **Assistant Manager**: - **Noosa Reef Hotel** - $74,000 salary + Bonus + Team Benefits - Career and training opportunities - your development is important to us - Amazing perks - check out our full benefits at the bottom of this ad Located on the Laguna Bay and North Shore coastline, the Noosa Reef Hotel is the heart of the community and...

  • Assistant Manager

    7 days ago

    Noosa Heads, Australia ALH Hotels Full time

    About the Role **Assistant Manager | Noosa Reef Hotel | Dream big with us!** The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. The local pub is where stories are made and retold. A place to escape and feel at home. And every great local is made up of great people. - If work isn’t fun, you’re not playing on...