Dr Martens Assistant Store Manager

11 hours ago

Malvern East, Australia Dr Martens Full time

Established in 1901, Dr. Martens was recognised originally as a sturdy, durable work boot before being transformed in the 1960's, into an iconic fashion statement, synonymous with festival culture. The past six decades that have witnessed the brand's adoption by a diverse range of tribes, celebrities, musicians and free-thinking individuals - each subverting and twisting the boots and shoes to their own personal needs, attitudes and identity. Accent Group Limited acquired the distribution rights for Dr. Martens in 1988 and opened the first Australian retail store in Sydney in 2018. Now with stores across Australia & New Zealand, Dr. Martens are continuing to grow and dominate the Australian market.
As the Assistant Manager at Dr Martens Chadstone, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching and mentoring the team, and delivering world-class customer service. You'll play a key role in creating a fun and energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
**The role & responsibilities**:

- Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
- Motivate and inspire the team to deliver outstanding results in sales and customer experience
- Monitor and analyse store sales performance daily, weekly, and monthly - celebrate wins and identify opportunities for growth
- Coach and mentor team members, driving high morale, ongoing training, and succession planning
- Oversee stock levels, store organisation, shrinkage control, and operational excellence

**To be successful in this role, you will have**:

- Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
- Proven ability to lead a team and deliver strong results in sales and KPIs
- A proactive, hands-on leader with a 'Make it Happen' mindset
- Strong communication skills and a passion for coaching others
- A genuine enthusiasm for customer experience and working with premium product

**Why you’ll love working with Dr Martens**:

- Work-Life Balance: Sunday to Thursday roster - two consecutive days off in a row to maintain a healthy work life balance
- Career Growth: Extensive training and development programs to support your growth
- Team Discounts: 40% off Accent Group brands | Hype DC, Platypus, Vans, Timberland, Glue, UGG, Dickies & many more
- Supportive Culture: Be part of a vibrant, fun, and inclusive team culture that support and drive innovation and progression.
- Employee Perks: Access to our exclusive 'Employee Benefits' program - includes bonus structures, discounted gym memberships and health insurance.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

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