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In-store Field Trainer

2 weeks ago

Canterbury, Australia Snooze Full time

**We are Snooze**

At Snooze, we inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are extra proud of our reputation over the last 45 years in business.

Snooze is an iconic brand where customers love to shop and people love to work.

**About the role**:
The **In-store Field Trainer** is responsible for training our Snooze teams in our commercial retail initiatives within the NSW/ACT territory.

Product knowledge, store compliance in all areas of operational activity, and ensuring the health and safety of all staff and customers are paramount. Exceptional training ensures our retail teams deliver an awesome retail experience to our customers, continuing to ensure Snooze is a market leader in its field.

The objective of this role is to maximise our customer satisfaction by developing and partnering with our retail teams in all areas of sales, leadership, and Snooze project initiatives.

Delivering a quality training program will mean leading from the front, and this may include working in our retail stores from time to time.

The successful Instore Field Trainer will be an inspiring, influential communicator, a self-starter with a passion for lifelong learning and a strong desire to develop our people to their full potential.

You will be based in Sydney, however, travel within your region, interstate and overnight travel will be required regularly.

**About you**:

- Minimum: Qualification in Certificate IV Training & Assessment required
- A sales training background with corporate retail management experience, including leadership training
- Experience in retail sales and working with Franchise Partners is advantageous
- Well-practiced in facilitating training workshops
- Exceptional written and verbal communication skills
- Able to create and design sophisticated training materials and resources
- A background demonstrating strong customer service skills
- A proven track record of building and maintaining relationships
- Excellent time management - highly organised
- Use of Microsoft Teams to deliver virtual training
- Experience in point of sale technology and training, i.e. Pronto
- Professionally presented with a can-do attitude
- A car and a current and valid Australian driver's licence is required for the role

(Please note you will be required to provide a current National Police Check for this role)

**Your benefits**:

- A great team of motivated and passionate people to work with
- A professional, team-oriented working environment
- An exclusive market-leading product range to proudly represent
- Autonomy to plan work travel and weekly schedule
- Generous staff discounts across our brands

At Snooze, we reward authenticity, respect, responsibility and togetherness in the constant pursuit of improvement.

If you have an energetic passion and enthusiasm for retail training, we would like to hear from you now