Store Consultant

2 days ago

Henderson, Australia National Storage Full time

Customer Service, Administration and Operational Tasks
Permanent Full Time Role with Free Onsite Parking
No Nights, Sundays or Public Holidays for a Great Work/Life Balance

**About Us**:
Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 200+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

With a continual growth plan for expanding our portfolio across Australia and New Zealand, we have a Full Time Store Consultant role now on offer in Henderson.

**The Role**:
Reporting into the Storage Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided.

**Your responsibilities include**:
Deliver the ultimate customer experience by supporting our customers in making the best storage choice for their needs
Conduct centre tours and walk throughs which showcase our facilities
Keep a keen eye on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards
Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures
Action general administration duties such as customer contracts, inventory, and insurance claims

**Skills and Experience**:
Strong communication skills to build relationships with customers and stakeholders
You have a motivated, proactive and positive attitude
Customer service experience in a sales environment (desirable)
Ability to work well in a team and autonomously
Willingness to learn and grow with the business
Driver’s license and car (desirable)
Available to work 3 to 4 shifts per week (ideally Monday but flexible) including every Saturday 9AM to 2PM

**Benefits**:
Permanent role with no nights, Sundays or Public Holidays
Access to company benefits such as paid parental leave and well-being subsides
Discounts available through a range of leading retailers
Onsite car park
Collaborative working environment with the opportunity to receive discretionary gift cards

Join the team - APPLY NOW

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