Trade Counter Storeperson

2 weeks ago

Sydney, Australia Allied Electronics & Automation Full time

About the role:
The Trade Counter Storeperson is responsible for assisting the Senior Trade Counter Storeperson in the management of the Sydney trade counter (Click and Collect) for RS Components.

Also, the Trade Counter Storeperson is responsible for the physical dispatch, receipt, and internal movement of stock in a safe and efficient manner with a focus on upholding work standards and providing excellent customer service.

**Responsibilities**:

- Assist the Trade Counter to deliver cost effective customer service solutions
- Ensuring all click and collect orders are picked/packed and ready for pickup with the allotted SLA.
- Accurately pick, pack and dispatch orders as requested by the client.
- Accept incoming stock and report any discrepancies in paperwork or damage to stock promptly.
- Scan Stock in to & out of appropriate Warehouse Locations.
- Record all stock movements and paperwork correctly and in a comprehensible manner.
- Operate supplied equipment with due care, in accordance with set safety procedures and ensure that the equipment’s operational procedures are adhered to.
- Create a professional and efficient image of the company by ensuring that the warehouse/TC is always clean and tidy.
- Contribute to the company's development by ensuring all dealings with outside parties are professional and customer orientated.
- EH&S commitment: Demonstrated commitment to EH&S policies & personal initiatives to promoting a safe working environment.
- Comply with all Government rules and regulations including appropriate audits as required.
- Ability to step-up and “temporarily” manage the Trade Counter (Click & Collect) at the Sydney Distribution Centre if required

**Requirements**:

- Experience in a retail/warehouse environment
- Background in customer service/warehousing
- The ability to communicate effectively, written and verbal, at all levels
- Experience working in a process focused organisation
- Experience in problem solving and continuous improvement techniques
- Ability to drive high performance through team
- Working knowledge of Microsoft Office or equivalent

Desirable:
Knowledge of SAP systems and processes

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