Mental Health Manager Hawthorn

1 week ago


Hawthorn, Australia Access Health and Community Full time

Mental Health Manager, Hawthorn
- Lead the operational & strategic growth of Mental Health Services
- Thriving not for profit organisation with flexible WFH, & salary packaging

**About Access Health and Community**

As a community health service with caring at our centre, our vision and commitment is to build healthier lives together. We have a dedicated and experienced team of over 400 employees and 200 volunteers operating across 18 locations.

AccessHC has a reputation as a leading provider of mental health and alcohol and other drug (AOD) services for individuals and families in the East and North East, employing over 70 staff from a variety of disciplines and backgrounds. Our people are the centre of everything we do, making a difference every day to those that need it most.

**The Opportunity**

This is an exciting opportunity to work with a highly experienced and engaged leadership team across the mental health services at AccessHC. The Manager, Mental Health, will play an important role in providing an effective operational leadership working collaboratively to ensure delivery of excellent mental health treatment services to the community.

Reporting to the Senior Manager: Mental Health and AOD Services, the Manager Mental Health will lead a multi-disciplinary team comprising psychologists, social workers, counsellors, peer support workers, mental health nurses, care coordinators and program support officers.

This role will have responsibility for supporting the growth of mental health services at AccessHC, which includes Government-funded programs and fee-for-service (including NDIS and Medicare) programs; the oversight of budgets; data collection and reporting; performance management of staff and the service development as required.

The role will facilitate the collaboration of internal and external stakeholders to enable the provision of integrated services to the community will also be a key focus of this position and ensure that the service maintains high standards of clinical governance and aligns with the National Standards for Mental Health Services (NSMHS) to deliver high quality services for individuals and families.

**What you will be doing**
- Key Responsibilities_
- Provide operational leadership to the mental health team to ensure effective and efficient clinical service delivery, including maintenance of professional and clinical standards, clinical service development and new clinical initiatives
- Work collaboratively with internal and external stakeholders, including funding bodies and partner agencies, to support the delivery of high quality, integrated mental health care
- Provide regular operational (line management) supervision to direct reports and develop individual work plans and performance reviews, including performance management where required
- Ensure that all contractual obligations and key deliverables (including service delivery targets) for Mental Health programs are met in a timely manner and to a high standard

**What you will bring**
- _**Key Selection Criteria**
- Tertiary qualification in a mental health discipline (such as psychology, social work, mental health nursing, family therapy, AOD or related field)
- Demonstrated experience in a management role within healthcare (minimum of 2 years leadership experience)
- Demonstrated experience in meeting budget, performance and program targets within healthcare
- Strong understanding and demonstrated ability in clinical governance and continuous quality improvement
- Experience working with NDIS mental health programs (_desirable_)
- Experience using TrakCare software (_desirable_)

**Attributes**
- Genuine passion and interest in working to support people with mental health challenges
- High level communication and interpersonal skills
- Strong leadership, analytical and problem-solving skills
- Strong communication and interpersonal skills, and the ability to work as part of a multidisciplinary team
- Demonstrated ability to work respectfully and creatively with staff and consumers from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander people, people with a culturally and linguistically diverse background, people with lived experience of AOD/mental health concerns, and people who identify as LGBTIQA+
- Commitment to continuous quality improvement and harm minimisation principles
- Effective time management and prioritisation skills
- Effective financial management skills
- Demonstrated behaviours consistent with AccessHC values

**Access Health and Community Culture & Benefits**

At AccessHC, we offer more than just a fulfilling career; we provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging. Our culture promotes an environment



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