Chapter Lead Fraud and Scam Case Management

Chapter Lead Fraud and Scam Case Management
- You are an Engineering Leader who's passionate about Fraud Detection
- We're one of the largest and most advanced Data Engineering teams in the country
- Together we can build state-of-the-art data solutions that power seamless experiences for millions of customers

**Do work that matters**

CommBank is recognized as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Fraud and scams are on the rise, and we need to be constantly one step ahead using the latest technology to keep our customers safe.

**See yourself in our team**

The Fraud Technology team is part of the Group Security BU and is accountable for the development, implementation and ongoing leadership of the Group's Fraud technology platform fighting against fraudulent and scamming activities.

Our purpose is to support our Group's business, Group Fraud Management Services in providing world class fraud prevention and detection to safeguard CBA and our customers. Some of the technologies we use include Ab Initio, SAS, Pega Case Management, Oracle and Java.

As a Chapter Lead Fraud and Scam Case Management you'll be hands-on with solution design and delivery, whilst leading a medium sized team of Engineers / Engineering Managers. Driving strategy, world leading engineering best practices and providing guidance with complex technical problems. You'll be a confident decision maker, supporting and enabling your team and setting career development plans.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

**We're interested in hearing from people who**
- Are inspirational engineering team leaders
- Role model a culture of engineering empowerment, autonomy, psychological safety and constructive challenge.
- Facilitate proactive dialogue with senior management and key stakeholders to remove blockers.
- Are experienced in workforce planning, attracting, developing and motivating engineering talent.
- Provide coaching, peer to peer learning and mentoring for their engineers

**Skills**

We use a broad range of tools, languages, and frameworks. We don't expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;
- Certified Pega Lead System Architect recommended
- Pega Case Management 8.x+
- Pega RESTful Services and consuming RESTful services as clients
- Experience with Database design and tuning is highly desirable (DBs like Oracle or PostgreSQL)
- Pega BIX extractions
- Scripting languages: Bash, KSH or Python
- Linux and Pega Cloud environments.

**Working with us**

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. We're hiring engineers from across all of our technology hubs in Sydney, Melbourne and Perth. We really love working here, and we think you will too.

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Advertising End Date: 14/08/2024

Job ID REQ204206