Ndis Case Worker

5 days ago

Tweed Heads, Australia Maple Community Services Full time

Are you a dedicated leader ready to empower individuals on their journey towards independent living? Join us as a Case Worker, driving positive change and facilitating growth within our Supported Independent Living (SIL) homes.

**About Maple Community Services**

Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities.

**Why Maple Community Services**

Maple Community Services instils a progressive, fresh, and innovative workplace environment, where opportunities for creativity, individualism, and originality are plentiful. The business was founded in early 2018, making this career opening the perfect one for someone looking to grow within the organisation and make this space their own.

**The Role**

As a Case Worker, you will play a pivotal role in overseeing daily operations and ensuring the well-being of participants within our Supported Independent Living home in Tweed Heads.

Responsibilities include but are not limited to:

- Act as a central point of contact for staff and stakeholders.
- Maintain a welcoming and tidy living environment.
- Manage resident services and support.
- Coordinate medication orders and adherence.
- Monitor and restock essential supplies.
- Maintain accurate documentation.
- Build and manage effective staff teams.
- Provide comprehensive training and support.
- Evaluate and enhance staff performance.
- Navigate challenging situations and seek guidance when needed.
- Facilitate progress discussions and communicate with higher management.
- Participate in organisational meetings and communications.
- Collaborate with care teams, families, and stakeholders.
- Adhere to incident reporting protocols.
- Uphold company policies and procedures.
- Contribute to analytical projects.
- Foster a culture of open communication within the team.
- Ensure proper care of company resources.

**Requirements**:

- Exceptional time management skills.
- Strong written and verbal communication abilities.
- Availability during weekdays (9am-5pm).
- Proficiency in Microsoft Office Suite.
- Comprehensive understanding of participant needs.
- Prior experience in supporting independent living.
- Familiarity with behavioural management and challenging behaviours.
- Capacity to handle critical issues with composure.

All staff must have current a NDIS Worker Screening Check, WWCC, First Aid & CPR and covid certification. A driver's license and car is required.

**Ready to Make an Impact?**

If you are ready to contribute your skills and compassion to making a difference in the lives of individuals striving for independent living, we invite you to apply. Please submit your resume and a well-crafted cover letter that highlights your alignment with the role's responsibilities and qualifications.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $34.00 - $45.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Travel reimbursement

Schedule:

- Fixed shift

Supplemental pay types:

- Penalty rates

**Experience**:

- Mental Health: 1 year (preferred)

Licence/Certification:

- NDIS Worker Screening Check (preferred)
- Driver Licence (required)
- Covid Vaccination Certificate (preferred)

Work Location: In person

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