Desktop Support Officer

2 weeks ago

Perth, Australia Georgiou Full time

As a result of Georgiou’s significant growth, we are seeking a talented, motivated and disciplined Desktop Support Officer to join our Team. Georgiou is a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. At Georgiou, we create a workplace where people excel and invest in our people through all aspects of their lives.
- **You will be trusted to**:

- Trage, assist and resolve staff service desk requests in a timely manner via Manage Engine
- Assist with employee training, onboarding and conferencing and audio-visual hardware support
- Perform asset management and maintenance, configuration and deployment of hardware (including mobile devices) in respective region
- Provide reliable on-site IT presence in our WA business units and liaise with software vendors to resolve support requirements
- Apart from providing exceptional daily IT support, you will have the opportunity to also lead on deployments and project work as well as upskill and being exposed to all areas of IT support

**What you’re good at**:

- Previous experience in a similar role providing desktop support in a corporate environment
- Skilled in performing troubleshooting tasks, customer support ,software implementation and have in-depth knowledge of desktop hardware and core networking principles (TCP/IP, routing, DHCP, DNS etc.)
- Experience with Active Directory & Microsoft Exchange
- Experience in using ITIL complaint call logging tools
- Experience with Microsoft Windows Server 2012 and above preferred
- University Degree or equivalent Certifications in IT are highly desirable
- Team player and a problem solver with great time management skills who can cultivate collaborative relationships with stakeholders and exceed expectations

**Why Georgiou?**
- Australian owned and CCF multiple award-winning national business with a strong pipeline of upcoming projects and opportunities for career development
- Competitive salary package and access to Georgiou Perks platform providing discounts to a multitude of retailers
- Supportive leadership teams who care for and mentor you to achieve your full potential
- Values-led organisation guided by care, integrity and excellence in everything we do
- Well-being leave, Paid parental leave and flexible work arrangements available

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