Digital Product Manager

Are you looking for a creative role where you can make a real difference?
- Do you love working in a collaboratively with your stakeholders?
- Are you seeking a flexible, hybrid role where you are free to work from home?

A unique opportunity to be a key player in the Bupa Health Service team has become available on a permanent, full-time basis. This is an exciting role where you have the ability to make your mark and make a genuine difference to the team

In this role you will be responsible for managing Bupa products (Optical & Dental), and act as the bridge between the business, customers, and delivery teams to ensure we drive both customer satisfaction and business value.

**Key responsibilities include**:

- Taking a strategic forward view of the channel coordinates with key resources while ensuring alignment to strategic themes and pillars to ensure the delivery approach is appropriate and well defined.
- Ensuring appropriate levels of discovery before initiative enters the delivery system, you will ensure a balance between the commercial and customer outcomes. Taking a data-driven approach, this role will focus on forming and validating hypotheses to identify the right product/market fit for all new ideas or concepts.
- Driving the strategic roadmap for the product domain. You will understand the market, the business, and the customer to be empowered to make the right decisions around the roadmap to drive a holistic domain product strategy and vision.
- Using both customer value and business value to increase the value of the product / service and prioritise work for delivery teams and the business.
- Driving the strategy and overall success of the product through a solid understanding of the market, the business, and the customer.

**What's in it for me?**

As well as a competitive salary, a range of Bupa benefits and flexible working/work from home arrangements, you'll be encouraged to innovate. You will be collaborating with various teams creating exceptional experiences and will have the opportunity to further develop your career in a supportive environment. We trust, respect and consider everyone, knowing your difference will make the difference.

Perk highlights:

- Discount on our health insurance, travel, car, home, contents and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.
- A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a plethora of wellbeing discounts. You will feel happier & healthier, working at Bupa

**What do I need?**
- Experience working in an Agile delivery environment as a Digital Product Manager
- Solid knowledge of Lean product and customer development.
- Experience forming a Product Strategy/Vision, the ability to translate it into a roadmap, and can turn that into a backlog.
- The ability to communicate, facilitate, collaborate and lead - and know when to use each.
- An appreciation for Human Centred Design.
- Experience working across multiple streams in a fast paced, dynamic, and collaborative environment.
- An analytical focus with an appreciation of data analysis, commercial drivers, business viability and technical feasibility.
- A mix of Agile, Lean and HCD approaches and are familiar with a range of digital tools and frameworks to support your vision, roadmaps, analysis and reporting.
- A tertiary qualification (or equivalent experience).
- Experience in Adobe Analytics or other analytics platforms

**About Bupa**

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.