Payment Analyst

**Company Description**
McDonald’s Australia Limited (MAL) is the largest quick service restaurant operation in the country. Fondly known as “Macca's”, we are a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count As an employer of choice winner, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment. Not only do we offer flexible working arrangements and an attractive staff discount; but we provide an opportunity to work alongside other passionate and talented people every single day.
**Job Description** Could you be our next Payment Analyst?**

We are excited to offer a unique opportunity for a Payment Analyst to join our team on a 12-month secondment. As a globally recognised brand, we are committed to delivering exceptional service to our customers, and our payment solutions play a vital role in achieving this goal. This role will involve facilitating daily operations and providing analysis to support our eCommerce and in-person payment services across our restaurant and corporate teams. Applications close end of day **Thursday 4 April**.

**What can you expect on a day-to-day basis?**
- Support local and global payment solutions and services
- Gather and document business and technical requirements
- Coordinate outsourced resources for support and development
- Ensure compliance with IT policy standards and audit requirements
- Identify system and process changes for improvement
- Provide operational support and training for stakeholders
- Work closely with business units to ensure payment solutions are fit for purpose
- Manage product releases and go-to-market plans
- Participate in relevant business meetings
- Provide operational support and training for stakeholders

**Qualifications** Your keys to success**:

- 2-4 years of industry experience in payment and/or technology solutions support
- Knowledge of business process change management
- Strong problem-solving, analysis, and testing skills
- Advanced level experience with MS Office products
- Working understanding of project management principles
- Strong communication and customer service skills
- Excellent time management skills
- Proactive in own self-development
- Able to work collaboratively in a team environment

**Desirable skills**:

- Tertiary qualification in Computer Science or related discipline
- Experience in merchant acquiring/payments/financial services
- Strong working knowledge of the Software Development Life Cycle (SDLC)
- Exposure to QSR or FMCG industries

**Additional Information** The Maccas Difference**
- Birthday & Volunteer leave
- A fun and vibrant culture packed with a lot of local events in each state
- Access to hundreds of retail discounts including discounted Macca’s
- Highly flexible work environment
- Wellbeing initiatives including a 24/7 wellbeing partner for you and your immediate family
- 5th week of annual leave for you to switch off and recharge
- Ongoing professional development opportunities in line with your career goals and passion