Receptionist - Greencross Livingstone Road

**Company Description** Greencross Vets Livingstone Road is a busy little clinic looking for a passionate and professional Receptionist to be the friendly face greeting our clients every day**

This is a full-time role greeting our furry friends, answering busy phone lines, and scheduling appointments for multiple veterinarians - ensuring every pet and owner feels welcome, informed, and cared for

**What We’re Looking For**:

- Customer-facing experience with animal industry background
- Exceptional communication skills - verbal, written, and digital
- Strong organisational skills with attention to detail
- Ability to multitask under pressure with a calm, compassionate demeanour
- Confident with scheduling systems and basic account management
- A team player with a genuine passion for animal care
- Cert II or III not essential but would be advantageous

**The Role**:

- Greet clients and their pets with warmth and professionalism
- Manage appointment scheduling and coordinate with the veterinary team
- Answer phone calls, respond to inquiries, and provide information on our services
- Handle client check-ins and check-outs, process payments, and maintain accurate records
- Manage electronic and paper files, ensuring confidentiality and accuracy
- Assist with general office tasks, including filing and data entry
- Address client concerns and provide support in a friendly and efficient manner
- Maintain a clean and organised reception area

**What We Offer**:

- Full Time permanent position
- Competitive staff benefits, for you and your pet
- A big team with a friendly and supportive team culture
- Ongoing education and professional development
- The opportunity to make a real difference in the lives of pets and their people

No day will be the same, but you will always have a supportive team around you and fantastic clients and pets walking through the door.