Support at Home Coordinator

5 days ago

Hove, Australia Alwyndor Aged Care Full time

Competitive remuneration - above-award rates and salary sacrifice options
- Join a growing, experienced and passionate team
- Permanent full time position

**About the Organisation**

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor’s welcoming, high quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.

**About the Role**

The Support at Home Coordinator provides advice to clients and their families, regarding the selection, self-management and monitoring of services. Responsibilities include, but are not limited to:

- Working with clients to identify goals, and provide holistic assessment and care coordination
- Ensuring effective relationships are developed and maintained with stakeholders
- Maintaining contact with clients and their families and/or advocates to ensure that services and budgets are monitored and re-assessed as appropriate
- Actively participating in the on-call roster
- Assisting in staff support, appraisals, and administration processes as required

**About You**

You will have significant experience as a coordinator, ideally in Aged Care or a similar industry. You will need to be flexible in your approach, with a passion for customer service and a strong drive to deliver high quality care. Essential criteria include:

- Demonstrated knowledge of relevant legislation, including funding and policy protocols, standards and processes
- Demonstrated experience in all aspects of case management including comprehensive assessment, re assessments, planning of services within budget, problem solving and the provision and evaluation of services for older people
- Highly developed interpersonal, communication and negotiation skills to maintain positive working relationships with stakeholders, handle sensitive matters with tact and diplomacy and maintain a high level of confidentiality
- A current Australian drivers' licence

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

We are a family-friendly community organisation and understand the importance of work/life balance. Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply.

**APPLY NOW**

Please attach a combined covering letter and resume.

No recruitment agencies please.

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