Service Leader

We are currently seeking a part-time Service Leader to support our team and valued customers in our Carina apartments. You will be leading your team by actively supporting and creating an environment that promotes communication, continuous improvement, and skill development. You will be providing supervision and support to our customers and demonstrating your experience with high complex needs in a community access and SIL setting. You will be confident in managing day to day operations, facilitating support, and actively connecting with all stakeholders to inspire partnerships.

**About You**
- Extensive experience in managing rosters and timesheets, administrative duties and preparing activity programmes
- Demonstrate the ability to prioritise workload and respond to emergent situations
- Provide effective communication and maintain relationships with all key stakeholders
- Demonstrate high levels of expertise in de-escalation and can confidently implement care plans
- Experience working with high complex customers providing community access

**The successful applicant will be required to hold or be willing to obtain**:

- Current Open Driver's Licence
- Blue card and NDIS workers screening card
- Current First Aid and CPR Certificate

**Who We Are?**

We're not just a company; we're a community. At Multicap our sole purpose is to enhance the quality of life for people with disabilities and their families. We are leaders in disability support and mental health services, focusing on ability, not disability. With our individualised support, experiences, and opportunities, we've positively impacted the lives of over 8000 customers and clients across Queensland, northern New South Wales, and Victoria.
- What sets us apart is the unwavering quality of our service and the genuine care we provide. _

**Job Types**: Part-time, Permanent

Pay: $37.71 - $40.43 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Referral program
- Salary packaging

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work Location: In person