Mental Health Support Worker

**Purpose of the position**
YourBridge Cares is committed to following each participant's Individual Care Plan (ICP) and providing the highest standard of care with the aim of building each participant's capacity and maximizing their quality of life. The Mental Health Support Worker is responsible for providing individualized Support to people suffering Mental illness in a range of settings including their private home, SIL accommodation, outdoors, school, workplace, healthcare facilities, gym, shopping centers etc. etc.

We are a Bridge of Hope to people suffering mental illness or living with other disabilities.

We give ourselves to offer uncompromised support and encouragement to see our participants overcome obstacles and reach their recovery goals.

**Responsibilities & duties**
- Accompanying and supporting the client on various outings to increase social and community access and participation.
- Providing companionship to clients who are socially isolated.
- Supporting clients with home administration (e.g., paying bills, making appointments, assistance with the use of technologies etc.)
- Introducing, encouraging, and participating in activities that support the client's goals, strengthen skills, and provide enjoyment (e.g., gardening, cooking, painting, reading, gaming, listening to music, art and craft, dancing, board games etc.)
- Consulting with families, carers, and allied health teams to optimally support the client; you may support the implementation of therapeutic interventions where appropriate.
- Assist with the assessment of clients and the development of individual recovery plans to aid clients in reaching their recovery goals.
- Personal Care support
- Attending appointments support
- Maintaining relationships support

**Work standard**:

- All clients receive a high level of care and support as per their Individual Care Plan.
- All forms of support are provided to clients in a caring and supportive way.
- Documented evidence demonstrates that service procedures are followed.
- Daily documentation completed (i.e., support logs, case notes).
- All policies and procedures are followed.
- The Staff Code of Conduct is adhered to.
- WHS instruction and procedures are followed exactly.
- Regular review of all mandatory policies and procedures on staff Intranet computer systems to ensure effective service delivery and compliance with legislation.
- Display a commitment to the Mission, Vision, Goals and Values of YourBridge Cares.
- Ensure that MHA Code of Conduct is always adhered to.
- Display a commitment to encouraging participant's in achieving their goals listed in their NDIS plan
- Understanding and adherence to NDIS Code of Conduct
- Understanding of the Principles of Recovery Orientated Mental Health Practice
- Demonstrated ability to develop individual support plans with participants.

**Work experience & skills**

**Essential experience**
- Experience as a mental health support worker or disability support worker, or related
- Comfortable working autonomously and independently
- Excellent interpersonal and communication skills
- Able to adapt your approach to suit the individual you are working with.
- Understanding of the Principles of Recovery Orientated
- Understanding of Mental Health Practice
- Demonstrated ability to develop individual support plans with consumers.
- Ability to follow a Positive Behavior Support Plans and implement strategies to meet the individual's needs.
- Understanding of Restrictive Practices
- Understanding of Incident Reporting and Management
- **Qualifications and Experience**_
- Minimum Certificate IV in Mental Health or related field Experience working with participants with severe and persistent mental illness.
- Degree in psychology, social work, disability studies, community services, welfare, or related field
- Certificate IV in Disability and related field Experience working with clients with severe and persistent mental illness.
- Experience working with participants with Forensic Disability backgrounds.
- Experience working well within a Care Team supporting a participant ongoing.
- Experience working with participants with Alcohol and other substance abuse history.

**Personal qualities & behavioral traits**
- Essential qualities or behaviors_
- Well-developed communication and interpersonal skills including the ability to work and communicate effectively with clients, their families, community agencies and other allied health professionals.
- Ability to prioritize work.
- Client focused and person centered.
- Ability to follow a Behavior Support Plan to meet the individual's needs.
- Understanding of Restrictive Practices
- Commitment to social justice and inclusion and valuing difference and diversity
- Ability to collaborate with others to achieve common goals.
- Genuine desire to provide the best quality support for people with mental illness.
- Reliable character
- Empathetic.
- A good listener
- Desire to see people achieve what seemed