Second in Charge Narellan Full Time

1 week ago

Narellan, Australia For Health Group Full time

The Company

Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 180+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental practices. We are proudly part of the ForHealth Group.

The Role

To be suitable you will be flexible and have the capacity to work from Monday to Friday. You may occasionally be required to work weekends and evenings. If you love dealing with people and thrive in a fast-paced environment then this is the perfect opportunity for you

**Benefits**:

- Opportunity to learn and grow
- Potential for career advancement for those who demonstrate initiative
- Lots of pace and variety - no two days are the same
- Full training and support provided
- Permanent full time position
- Uniforms provided for ease

Key Responsibilities
- Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
- Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
- Opening and closing the Medical Centre
- Fostering professional working relationships with team members, patients and medical staff
- Maintaining compliance with organisational policies and procedures

Experience and attributes
- Previous team leadership experience within a customer service role
- Ability to work well under pressure
- Excellent written and verbal communication skills
- Excellent customer service skills
- Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
- Excellent time-management skills and the ability to multi-task
- Detail orientated
- Initiative, ambition and ownership
- High standard of presentation

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