Customer Experience Consultant

3 days ago


Penrith, Australia WISE Employment Full time

Competitive base salary + super + NFP salary packaging + bonuses + more - Are you a results driven customer service professional, and enjoy a challenge? - "Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia With more than 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that has been inspiring, transforming and empowering people by connecting them with employers in numerous industries. The **Customer Experience Consultant** (CEC) is the first point of contact and a welcoming voice for our customers. Based in Penrith, the CEC forms an integral part of the Customer Service Team, communicating with customers daily in order to provide a game changing service. This role is a key support to our Employment Partners and the wider team, contributing meaningfully to the ultimate goal of placing our customers into sustainable employment. This is a full time, hybrid position, with hours from 11am - 7pm to service our customers in Western Australia. **About you**: - Proven experience of working within a Customer Centric environment - Previous customer service experience (call centre experience preferred) - Demonstrated qualities of empathy, integrity and compassion - The ability to work independently as well as within a team environment - Excellent communication and interpersonal skills - High attention to detail in a high pressured environment - Knowledge and experience working with Microsoft Office - Action oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm - Customer focused, building strong Stakeholder relationships and delivering customer-centric solutions - Able to manage conflict - You will thrive on our key attributes of Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset - Full Australian working rights, ability to satisfy national police check, and Working with Children Check requirements - Hold a current driver’s license **Perks of Working at WISE** - Competitive Salary starting at $69k with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More - Fantastic reward and recognition initiatives and ongoing learning and development - 4 wellness-days per year (additional leave), the ability to purchase additional annual leave and various healthy lifestyle initiatives - Learning and Development Programs - Company Laptop & iPhone - Exclusive benefits and discounts from leading retailers through Flare



  • Penrith Municipality, Australia WISE Employment Ltd Full time $71,000 - $100,000 per year

    With more than 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that has been inspiring, transforming and empowering people by connecting them with employers in numerous industries. The Customer Experience Consultant (CEC) is the first point of contact and a welcoming voice for our customers. Based from any of...


  • Penrith, Australia Kennedy Reid Full time

    Great opportunity for a customer service representative to gain experience with a global automotive brand and run test drives with customers. **What’s in it for you?** This is the opportunity to become a part of a service-driven team in the Automotive industry and work alongside some exceptionally talented consultants. You can enjoy the following: -...


  • Penrith, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Penrith, Australia Kennedy Reid Full time

    Benefits include car allowance, ongoing training + uncapped commission! - 10 day fortnight! - Permanent full-time hors! **The Company** Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. **What’s in it for you?** This permanent...

  • Sales Consultant

    1 week ago


    Penrith, Australia Tommy Hilfiger Full time

    **Design Your Future at PVH** Sales Consultant **Why PVH?** - Clothing Allowance - Generous employee discounts on all brands (Calvin Klein, Tommy Hilfiger & Van Heusen) - Recruitment Referral Bonus - Access to Employee Assistance program - Free membership to Headspace meditation app - Annual Flu Shot voucher - Strong focus on Corporate Responsibility -...


  • Penrith, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...


  • Penrith, Australia Scene to Believe Full time

    LOCATIONS: - Broadway - Burwood - Castle Towers - North Rocks - Rhodes - Westpoint ABOUT US Welcome to a place where magical experiences and memories are created. Scene to Believe are the magic makers behind the scenes at almost every Santa photo set in shopping centres across Australia and New Zealand. Each year we search the country for Christmas staff...


  • Penrith, Australia Scene to Believe Full time

    LOCATIONS: - Broadway - Burwood - Castle Towers - North Rocks - Rhodes - Westpoint ABOUT US Welcome to a place where magical experiences and memories are created. Scene to Believe are the magic makers behind the scenes at almost every Santa photo set in shopping centres across Australia and New Zealand. Each year we search the country for Christmas staff...


  • Penrith, Australia Ability Options Full time

    Join a passionate team within a rewarding field in Penrith! - Work laptop + phone + training provided - Rostered Day Off (RDO) - one day off per month **Who Are We?** Ability Options is a stand out Employment Service provider with a proven track record of delivering high star rating performance. From 33 offices across NSW, each year we support over 12,500...

  • Sales Consultant

    1 week ago


    Penrith, Australia OzCar Full time

    LOCATION: Penrith Do you want to join a professional, rewarding and successful automotive company in Australia with a potential earnings exceeding $150k? This position may be fit for you. OzCar is one of Australia's biggest and most innovative used car retailers. We are looking for an Experienced Automotive Sales Consultant to Join our Penrith Dealership,...