Housing Services Officer

17 hours ago


Melbourne, Australia Department of Families, Fairness and Housing Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $72,751 - $88,336

Occupation: Community Services

Reference: VG/DFFH/COPL/ND/378249

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

***
- Managing and maintaining tenancies
- providing support and information on services
- identifying and assessing Victorians' housing needs and their eligibility for services

An exciting opportunity exists for a **Housing Services Officer** on an **Ongoing - Full time** basis in** Client Support and Housing** Unit**

The department provides affordable and secure housing assistance for low-income people across Victoria. We deliver or fund community services organisations to provide emergency and transitional accommodation, longer-term public and community managed housing, private rental assistance, homelessness assistance, home ownership assistance, new forms of social housing and related support services.
- Problem solving
- Influence and negotiation
- Customer/client focus
- Empathy and cultural awareness

**VACCINATION REQUIREMENTS POLICY**

The department is committed to providing and maintaining a working environment that is safe and without risk to the health of its workers and clients. The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy** **(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Subject to exceptions, only employees or other workplace participants with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence. For this role, you are required to submit proof of vaccination prior to commencement. Please refer to the above link for more information.

Other qualifications or requirements for this opportunity include:

- A current Victorian Driver's Licence is required as the position may entail travel to the department's housing properties.
- A Certificate IV in social housing would be advantageous.

For more information on the accountabilities and key selection criteria, qualifications and/or requirements for the role please refer to the attached Position Description.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.



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