Cafe Manager

**The Well Café are looking for a vibrant and experienced Café Manager to join our team**

High quality coffee and great food are essential to our business, but there is nothing more important than the value of a person. You must have a genuine love for people, as the majority of your time will be spent engaging with our valued community members who attend our café daily.

The hospitality industry is a tough and demanding industry, but there is no better feeling than seeing the positive impact you have on a person's day. Ultimately you have the power to change someone's life and it can be something from as little as serving a community member a great tasting coffee. We've made lifelong friends in our community, and the reward of them sharing a little bit of their life with you is priceless.

Through high quality coffee, great food and a heavy focus on relationships and people; The Well Café aims to be the central meeting point for our community.

Our mission is to not just offer great coffee, or great food, but create a sense of belonging, a safe and nurturing place to meet and a place where opportunities to engage and grow in community are abundant.

**What we can offer you**:

- Consistent Work
- Exclusive discounts on all The Well Café products and merch
- Discounts to all The Well Café programs and events
- A nurturing, safe and supportive work environment
- Young, fun and exciting team

**What will help you to be successful**:

- Proven experience in cafe management, showcasing strong leadership and management abilities.
- Passionate about the hospitality industry, with a focus on exceptional customer service and creating a welcoming atmosphere.
- Excellent communication and interpersonal skills for effective interaction with staff, customers, and suppliers.
- Solid understanding of financial principles, budgeting, and cost control.
- Knowledgeable about food safety regulations and best practices.
- Ability to multitask, prioritize, and adapt in a fast-paced environment.
- Proficient in using cafe management software, point-of-sale systems, and relevant technology.

**What are some of the tasks you will be required to complete?**
- Operations Management: Oversee daily cafe operations, including opening/closing procedures, staff scheduling, inventory management, and maintaining cleanliness and organization.
- Staff Leadership and Training: Recruit, train, and supervise cafe staff, conduct performance evaluations, and foster a culture of exceptional customer service.
- Customer Experience: Implement strategies to enhance the overall customer experience, address customer feedback, and build relationships with customers and the local community.
- Sales Growth: Develop and execute strategies for driving sales growth through promotional campaigns, partnerships, and events.
- Menu Development and Quality Control: Collaborate with the culinary team to develop and refine the menu, maintain high-quality offerings, and stay updated on industry trends.
- The Well Café is a safe place free from judgment regardless of status, background, religion, ethnicity or political views. We value all people and respect our differences._

**Job Type**: Casual

**Salary**: $20.72 - $25.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance
- Visa sponsorship

Schedule:

- 8 hour shift
- Day shift
- Morning shift

Ability to commute/relocate:

- Girraween, NSW 2145: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person