Project Support Advisor

6 days ago

Perth, Australia WesTrac Full time

**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

The primary role of the **Product Support Advisor** is to maximise operation time and fleet reliability for our Customer. Reporting to the Project Support Supervisor, this is a hands-on role which requires you to carry out diagnostic repairs, maintenance and Warranty Service Letters / Improvement programs on customers Caterpillar equipment.

You will need to provide procedural support as an advisor/consultant on maintenance and technical issues, whilst also undertaking regular equipment inspections. These positions will be responsible for looking after the Hydraulic Mining Shovels, 795F Trucks, 994 Wheel Loaders and Traditional Fleet onsite.

**Roster**:8 days on, 6 days off - 12.5 hour shifts.

**Location**:Marandoo Mine Site, Pilbara Region WA.

**To be successful the following is required**:

- An Australian recognised Mechanical Trade Certificate and proven post trade experience with CAT equipment.
- Extensive Hydraulic Mining Shovel experience.
- A positive attitude towards safety and exposure to safe work practices and systems.
- Excellent customer service skills with the ability to build and maintain successful working relationships.
- A passion for learning new skills.
- The ability to work successfully within a team and autonomously.

**Desirable Criteria**:

- Current Forklift Licence.
- Elevated Work Platform.
- Dogging & Basic Rigging.
- Working at Heights.
- Confined Spaces.

**What we offer**:

- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
- Job security with a consistent pipeline of work.
- Unrivalled training and development via The WesTrac Institute.
- Relocation assistance and Visa sponsorship transfers available for Australian-based workers.
- Regular career progression opportunities.
- Fantastic team environment and culture.
- Income protection Insurance.
- Paid parental leave.
- Discounts on a number of fantastic brands including Apple, JB Hi-Fi, Crown, Qantas etc.
- Discounted health insurance.
- Salary Sacrifice available for airline memberships, cars etc.

**This position is a permanent, full-time opportunity.**

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today

For more information please call The WesTrac Recruitment Team on 08 9377 8700

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