Dental Receptionist

**Dental Receptionist / Sales role**

**About Us**

Aspendale Gardens Dental Care has been serving the local community since 2015. Our clinic always prioritizes on providing all patients, a positive experience. Our aim is to make high quality dentistry accessible by all, so that all members of every family have the opportunity to achieve the smile that they desire.

We ensure that every individual is looked after with the utmost care and empathy and walk away feeling empowered with their options to fulfill their dental needs with confidence.

We provide individualised comprehensive dental care to all taking into account that everyone is unique with different needs and circumstances.

When you visit Aspendale Gardens Dental care, you will recognise our core values of care, trust and reliability.

**About you**

To be successful for this role you will:

- Have at least 1 year experience in the dental field, preferably in a similar role.
- Have strong customer service skills.
- A positive "can-do" attitude, and the willingness to learn.
- Excellent presentation and communication skills
- The ability to engage and manage relationships within the team
- Ability to work with computers, data entry, and file management.
- Able to multitask and work well under pressure in a fast paced environment
- Time management, delegation skills and the ability to learn quickly will also be important
- In accordance with the Victorian Government health order, you will need to have received three doses of an approved COVID-19 vaccination

**About the role**
- Answering phone enquiries, making & confirming appointments
- Proactively following up, reaching out, and managing patient appointments
- Scanning, uploading, sending documents and general front office duties
- Providing assistance and support to our dentists and aiding the team
- Accounts management, invoicing, setting up payment plans and processing payments using EFTPOS & HICAPs
- Communicating with other third-parties suppliers
- Working with a friendly, fun and supportive team
- Previous experience in the dental industry is essential

Please send a cover letter with your up to date resume.

**Salary**: $25.00 - $33.53 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Aspendale Gardens, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Dental reception: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)