Product Manager

**About us**

Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, we’re trusted by our customers to provide the services that enable their business success.

We have made it our challenge to make our people feel good and love the work they do. Because of this, our people are energised and motivated in their work.

This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid

**The Opportunity**

**In this role you will be defining, developing, and managing Hosting’s product offerings. Managed Services are an important differentiator for Macquarie Cloud Services’ IaaS go to market, and the Product Manager is responsible for ensuring that our business puts forth the most valuable and effective products to customers.**:
You will take ownership of the full product roadmap for networking and security products for mainly private cloud and some hybrid cloud.

You will be across up-stream strategic thinking, customer insight, competitor analysis, and vendor relationships to produce the product strategy. You will then be product managing the design and deployment of the products to launch. Finally, you will be communicating the product strategy and positioning for the product family to internal and external audiences.

This is an amazing opportunity to join one of Australia's best-run Cloud Services organisations within a high-performing team.

**What you'll be doing**:

- Optimising operational efficiency of our existing products including conducting market analysis, defining the market strategy and pricing.
- Defining Go to market strategy planning, marketing collateral and sales-readiness.
- Managing and leveraging strategic vendor/supplier relationships.
- Seeking the best business and commercial outcomes through competitive negotiation and contract renewals.
- Maintaining the Macquarie Cloud Services’ price book and product catalogue.
- Introducing and managing the launch of new products.

**Your ideal skills & experience**:

- At least 7 years’ experience in product management in either private or hybrid cloud (Azure).
- Ideally around 5 years’ experience in either product management or pre-sales for Networking (such as internet, firewalls, load balancers) and/or security (such as infrastructure security such as HIDS, DDOS) products. Including experience in defining, designing, and bringing products to market.
- Knowledge of one or more of the following hosting technologies:

- **Compute Virtualisation** (VMWare, blades, hypervisors, etc.)
- **Storage** (SAN, backup, etc.)
- **Disaster Recovery** (HA, failover, replication, etc.)
- Strong experience in creating documentation and writing product requirements.
- Knowledge of commercial models for bringing products to market (revenue, profitability, value creation, positioning).
- Knowledge of Risk management and experience in designing solutions to mitigate identified risks.
- Experience presenting new products to external audiences and internal audiences (executive level).
- Outstanding communication skills.
- Team player, able to motivate and manage cross-functional virtual teams.

**Why Us**
- You’d be joining a company that has the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
- Join the #1 Managed Services Cloud business in Australia.
- Macquarie Cloud Services ranked in the top 20 Best Places to Work for businesses under 100 in 2019 and 2020.
- You’ll get to make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
- We Invest in you: Accelerate your career through our learning & development opportunities - think Gallup strengths-based training, defined career pathways & fantastic internal mobility opportunities across the group.

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