People - Investigative Authority

**Role**: People - Investigative Authority

**Location**: Murarrie, Brisbane

**Employment Type**: Full-Time, Fixed Term Contract (12 months duration) Maternity Leave Cover

We’re Goodstart

At Goodstart, we’re all about laying the foundation for better lives through amazing early learning experiences, and we know that we can’t do that without great people

From our Centre Directors to centre teams, we work together to make a real difference for children in those crucial early years.

As a not-for-profit with a vision for Australia’s children to have the best possible start in life.

Safety, health and wellbeing are more than just words to us, they are a personal commitment and a promise we make to our children, our families and each other every day.

As the Investigative Authority you will work in a fast-paced and influential team of passionate professionals. Acting as a point of issue escalation, you will engage alongside line managers and senior leaders to provide a high level of hands on support, with a focus balanced between IR/ER compliance and our Safeguarding Children framework. Your success will be your ability to conduct objective assessments, investigations and resolve complex employment relations matters where you will provide high quality, tailored and humanised case management to appropriatly assess and triage matters efficiently.

You will be self-assured in your ER practice with your expertise critical to continuously improve gaining data insight, identify trends and inform where to prioritise effort to minimise risk.

You will liaise and connect with Goodstarters, their leaders and third parties to the tools and resources required to make informed decisions. You will offer development, mentoring and technical leadership to the broader People team that provide coaching and advice to Goodstart’s people managers.

Your Impact

Manage the assessment and investigations process at an organizational level
Build the knowledge and capacity of staff to prevent, identify and mitigate risks for any allegations or suspicions using the ‘look, do, tell’ framework.
Liaise with external stakeholders such as statutory children’s protection agencies, relevant regulators, governing bodies, authorities and other identified external experts.
Analyse complaints, concerns and incidents to identify causes and systemic failures so as to inform continuous improvement.
Provide oversight for allegations and investigations, and risk assessments in relation to reportable conduct.
Participate in root cause analysis of complex incidents.
Work with field staff to address practice issues arising from investigations.

**You’ll help achieve this by**:
Tertiary qualifications in Human Resources, Employee Relations, Law, or equivalent experience
Strong employee relations and case management experience and/or investigation of child protection concerns and incidents, investigations.
An understanding of government regulators (such as Fair Work Ombudsman, Child Safe Organisation principles as described by the Human Rights Commission, the NSW Office of the Children’s Guardian and the Victorian Commission for Children and Young People, and Education and Care National Law and Regulations).
Strong analytical skills with the ability to quickly ascertain concerns for children’s safety and wellbeing and make the appropriate decisions to ensure safety and wellbeing.
Demonstrated ability to achieve results through collaboration and influencing; and
The ability to deal effectively with a broad range of people at all levels in business with exemplary interpersonal skills.

**What Goodstart can offer you**:
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.

**How to apply**:
Supporting our people and protecting our children

We are an equal opportunity employer that is proud of our inclusive and diverse work environment. We support and encourage individual growth and strong teams that are made up of many different cultures and backgrounds.

We are deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel connected and a strong sense of belonging. By weaving Aboriginal and Torr