Café Barista

**Introduction**:
SwanCare is humbled to be the 2019 HRD Employer of Choice silver winner AND the 2019 national winner of the ACSA Award for Innovation in Service and Design Working at SwanCare means more than ‘just a job’, we improve lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961

**Description**:
**ABOUT THE ROLE**:
We are looking for enthusiastic and hardworking all-rounders with a variety of experience to work within our care centres, main production kitchen and in a commercial café environment. The Food Service Assistant and Café Barista’s role is to ensure a high standard of all meal services are provided to residents, staff, and the wider community - permanent and casual positions available.

**Your responsibilities may include but are not limited to**:

- Day to day provision of café services, including making and serving coffee, dishwashing, and assisting in the preparation, storage, and retrieval of food and beverages
- Ensuring customer needs and dietary requirements are met and updated on residents’ records
- Maintaining high standards of personal and operational hygiene practices
- Maintaining adequate supplies of beverages, food, crockery, cutlery, glassware, and consumables
- Performing general cleaning of service kitchen, dining room and equipment

WHY WORK FOR US?

As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 500 staff members, you are guaranteed to be working with a professional community of likeminded people. In return for the dedication of our people, we offer a truly rewarding career experience that recognises and encourages outstanding resident care, high achievement, and personal growth. Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find

As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer.

**WHAT WE WILL OFFER YOU**:

- Attractive salary packaging options (pay no tax on an extra $15,900 per year and increase your take home pay)
- Ongoing training and development opportunities
- A supportive and collaborative work culture where you feel like home
- Varied rosters and flexible hours to maintain work/life balance
- Automatic entry to our Best Practice award winning ‘Feathers’ reward and recognition program
- Exceptional on-site services and facilities
- A highly dynamic work environment that encourages employees to reach their full potential
- Discounts on HBF health insurance
- Free onsite parking
- Access to our Employee Assistance Program

**Skills and Experiences**:
**KEY ROLE REQUIREMENTS**:

- Working rights within Australia
- National Police Clearance less than 6 months old or NDIS Worker Screening Check
- Current Influenza Statement
- COVID-19 Vaccination
- Commitment to providing authentic customer service and enhancing customer experience
- Proficient interpersonal communication skills including negotiation and conflict resolution skills
- Efficient time management and organisational skills
- Ability to work in a fast-paced and high-pressure environment
- Demonstrated commitment to teamwork and ability to work unsupervised when required
- Knowledge of Food Safety (HACCP) guidelines relating to food and beverage service practices, Health Act 1911 (Food Standards), and Occupational Health and Safety regulations
- Ability to work flexible hours including weekends

WHAT HAPPENS AFTER I APPLY?