Hire Controller Silverwater/moorebank

2 days ago

Silverwater, Australia S&You Full time

Build a career, be rewarded, be content and be heard
- Assist & advise clients within the equipment hire industry, give you opinion.
- $75K + Super + Quarterly Bonus

**THE COMPANY**
This well know company has been trading for over 30 plus years in the hire industry and pride themselves on first-rate service and value for money to all their customers.

Their key focus has been on their customers’ requirements which has allowed them time and time again to grow in line with their needs and expectations. Their range of equipment is the most diverse in the industry.

The business is constantly expanding to cater to their growing customer base and ever-changing needs of their consumers which includes construction, traffic management, building maintenance, compaction equipment, excavation, access equipment, DIY and industrial products.

**THE ROLE**
Get ready for a whole lot of variety

Buckle your seatbelt.

Enjoy the ride.

A hop skip and jump from the multicultural Parramatta CBD, will bring you close to two locations as a Hire Controller, you pick where you wish to work - Moorebank or Silverwater.

The hire controller career in this business is considered one of the most important to the business, without it, its profitability will cease to exist.

With your energy, drive, enthusiasm, and brilliant interpersonal skills you

perform effectively both with internal teams and customers.

Your primary responsibilities as a hire controller are to coordinate and record all activities to source, deliver and pick up equipment ordered and used by our consumers.
- Take control of phone enquiries, orders from customers chat away to ensure all needs are met.
- Liaise, check and pool resources with the hiring team, to ensure that equipment is readily available, maintained, to be delivered to the customer.
- Ability to process hires, off hires, transfers, and exchanges.
- Be able to process manual paperwork when necessary.
- Operate and maintain the daily diary recording of all equipment movement from site including and reporting of errors and discrepancies to your manager.
- Ensure WHS standards are maintained.
- Attend and contribute to all general branch meetings.

**THE ESSENTIALS**
- Hire industry experience preferred.
- Experience in coordinating the activities related to plant and equipment which includes labour, transport, and maintenance activities.
- Customer Service Experience
- Basic to intermediate computer operational skills
- Strong communication skills
- Current driver’s license
- Ability to work autonomously or as part of a team.
- A good command of the English language

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