Registry Operations Specialist

**Registry Operations Specialist**

**Melbourne, Australia**

This role works in a DevOps environment with members of different teams to continuously maintain, deploy and improve the products. Primary responsibilities include configuration, support and maintenance of Identity Digital's custom-built software in pre-production and production environments.

**Key Responsibilities**:

- Perform system administration tasks in third-party hosted and cloud environments with a focus on maintaining Identity Digital's production software (e.g install software, troubleshoot system problems to effective resolution)
- Support of all Identity Digital's production software
- Investigate, evaluate and recommend new technologies which may include interacting with vendors and external clients
- Assist in the training of new members of the team as necessary
- Act as third level support for customer problems (on-call after-hours)
- Contribute to CI/CD pipelines and other automation processes to meet company needs by designing, developing, testing and implementing DevOps tools and processes
- Use automation tools to build, integrate and deploy operation related processes
- Represent the team in internal cross impact projects, providing technical guidance and expertise
- Provide disaster recovery planning and execution
- Establish and follow procedures for installing software in hosted and co-located environments
- Write and maintain documentation for production systems
- Configure, deploy and test production software releases
- Assist other members of product team with design, deployment and support of existing and new infrastructure

**Technical knowledge & skills required**
- 4+ years Unix/Linux System Administration experience
- 2 years experience with managing DNS
- 3+ years experience in DevOps environments
- experience with configuration management such as Puppet, Ansible
- familiarity with containerizations and tools such as Docker
- experience with pipeline principles and tooling like Gitlab
- 2+ year experience working on AWS with familiarity with VPC, EC2, EBS concepts
- 3+ experience with most of the following technologies:

- programming and scripting skills (e.g. Bash, PERL, Python, SQL)
- versioning systems experience required (e.g. Git)
- development tools is an asset (e.g. Rundeck, XL Release, Maven, Nexus, Quickbuild)
- monitoring tools such as Elasticsearch, Prometheus and Grafana
- VMWare, storage systems and Linux Enterprise Management Systems.
- RDBMS and Replication (PostgreSQL, Slony, Elasticsearch, MySQL)
- SQL queries, triggers and stored procedures’ coding
- Database performance and capacity monitoring tools (Hyperic, Zenoss,..)
- Familiarity with Agile/Scrum project management a plus
- University degree or college diploma in Computer Science, Telecommunications, Engineering or similar

**Mental and physical demands**
- Work daily on a personal computer and attend meetings as necessary
- Frequently carry a mobile phone during non-normal working hours
- Sometimes work extended periods
- Concentrate under conditions of high stress and short deadlines

**Working conditions**
- Standard "open-plan" office environment - currently remote
- Sometimes required to work outside regular office hours
- Observe corporate change control policies and procedures

**Personal skills required**
- Thorough and organized
- Proven strong analytical abilities
- Able to adapt to frequent change
- Attention to detail
- Self-Directed (must be able to take initiative and prioritize interruptions)
- Able to work well with others
- Ability to guide less experienced staff in improving their skills
- Excellent ability to absorb, comprehend, and explain technical material (with an emphasis on technical writing)

**A few things to know about us**

Identity Digital offers a competitive compensation/benefits package in a friendly, collaborative culture that values employee engagement and ongoing career development. Identity Digital also offers some great perks such as a generous bonus and option plan and frequent social events. Identity Digital is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities and termination.