Mgr Training Market Data Services

5 hours ago

Sydney, Australia NSW Department of Education Full time

**Manager Training Market Data Services**

**At the**NSW Department of Education**, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.**
- **Ongoing x 1 role**:

- **Location**:Located in Parramatta with flexible working arrangements available**:

- **Salary: $149,739 - $173,174 + Super + accrued flex leaves**

**About the role**
- Lead and mentor a dedicated team managing core data systems and reporting tools.
- Provide daily coaching, support, and strategic guidance to foster a collaborative and high-achieving team culture.
- Set clear goals and expectations, ensuring timely delivery of high-quality system enhancements, user support, and data solutions.
- Act as the vital bridge between business users and technical teams, translating complex requirements into effective solutions.
- Leverage data insights to identify risks and opportunities that inform decision-making, policy development, and funding strategies.
- Balance technical detail with strategic oversight, ensuring alignment with broader organisational goals.

For further information please click here to view the role description

**About you -**

You’re an experienced leader with:

- A strong background in overseeing end-to-end delivery of system enhancements and data services, from business requirements through to user testing, help desk support and continuous improvement.
- Demonstrated ability to lead and support staff through change, while fostering a culture of customer-centred service and ensuring the team consistently delivers timely, high-quality support and information.
- Excellent communication skills with ability to confidently lead technical teams but also distil complex technical issues into clear, meaningful insights for non-technical audiences.
- A strategic mindset, capable of connecting the dots between data/system issues and broader business challenges and use that insight to influence decisions and priorities.
- Proven experience delivering system enhancements and support in a complex environment.
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**Essential requirements of the role**
- Demonstrated understanding of and commitment to the value of public education.

**Benefits**
- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth

**How to apply**

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) with the targeted question below outlining how you meet the requirements and capabilities of this role.

Describe a time when you led a team through a change or improvement to a data or digital service. How did you align your team around the goal, manage competing priorities, and ensure the changes delivered value for end users?

**Closing date: Friday 8 th August 2025 at 11:59pm.**

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months

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