Showroom Concierge

Who is CMI Toyota?
CMI Toyota has been operating since 1963 and is one of the most highly recognised, top performing dealerships in Australia. As South Australia’s number one Toyota dealer, we pride ourselves on our commitment to an exceptional customer experience whilst providing our team with an excellent working environment and enviable culture. CMI Toyota is a subsidiary of the CMV Group of companies, a proudly South Australian family-owned business for over 90 years employing over 2000 employees and representing some of the best automotive brands in the world.
At CMV Group, we firmly believe that our people are our greatest asset. We foster a workplace culture built on safety, mutual respect, and shared success. Our team members enjoy a rewarding employee experience, with access to ongoing professional development, and a supportive environment that encourages growth and celebrates achievements. Whether you’re just starting out or looking to take the next step in your career, CMV Group offers a place where you can truly thrive - professionally and personally.
Your new role
As the Showroom Concierge, you will be the first point of contact for customers visiting our state-of-the-art dealership on West Terrace. This role will utilise your friendly, enthusiastic, and professional approach to greet customers, make them feel welcome, and connect them with a member of our sales team. If you are people-oriented and committed to ensuring every customer has an amazing experience at CMI Toyota, this is the role for you
What you’ll be doing
- Greeting and welcoming customers entering the dealership
- Providing an exceptional, memorable customer experience to visitors
- Answering and directing telephone calls in a professional manner
- Recording customer interactions for follow up by our sales team
- Managing the customer database and other general admin as required

About you
**To succeed in this role, you’ll have**:

- Extensive customer service experience
- Exceptional communication and interpersonal skills
- A high standard of personal presentation and friendly demeanour
- Strong attention to detail, initiative and time management skills
- An ability to manage your time in a busy showroom environment

What’s in it for you?
If the prospect of working in a close-knit team with a strong company culture under one of SA’s most respected brands is not enough for you, additional benefits of the role include:

- Above award hourly rate and other employee perks
- Legendary annual company galas, family picnics, and Christmas hampers
- A diverse organisation offering development and internal promotion
- Extensive Employee Assistance Program to support you at every stage of life
- Industry-leading employee initiatives covering financial, mental, and physical wellbeing

How to apply