Banking Traineeship Aboriginal Identified

3 days ago

Byron Bay, Australia Maxima Full time

**About Maxima**:
Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring.

**Your Host Employer**:
NAB’s vision is to be Australia’s leading bank, trusted by customers for exceptional service. They have been helping customers with their money for over 150 years, with a Retail network of 600+ branches. NAB supports local communities and aims to become the bank of choice for First Nations people.

**Benefits**:

- Earn while you learn towards a nationally recognised qualification
- Stable working hours with leave entitlements
- Specialised Consultant in supporting and mentoring First Nations People
- Great career progression upon completion

**The Role**:
Maxima, and NAB, are looking for a motivated individual to undertake an entry-level Banking Traineeship at their Byron Bay branch.

In this role as a Customer Advisor, you will support customers with their everyday banking needs. Anything from welcoming customers in store with transaction enquiries, to promoting NAB products and services, you will learn the ropes of the banking industry from an administrative perspective.

This full-time position will see you working alongside industry experts gaining hands-on experience whilst studying towards a nationally recognised **Certificate III in Financial Services.**

**Duties Include**:

- Respond to incoming and outgoing enquiries
- Recommend and refer financial services and products
- Cash handling, EFTPOS and financial reporting
- Teach customers how to use their new/existing banking product
- Deliver an outstanding, positive service to all customers
- Additional administrative tasks as required

**About You**:

- Passionate about providing quality customer service
- A proactive attitude and takes initiative
- Ability to work well under pressure
- High attention to detail
- Have good written and verbal communication skills
- Sound knowledge of computers, including Microsoft Office

**Role Requirements**:

- Must identify as First Nations Australian

**How to Apply**:
Please note this is an Identified position and you must identify as First Nations Australian to be eligible for this role.

National Traineeship wages and conditions apply.

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