Front of House All-rounders with Barista Skills

**About the Role** Black Star Pastry is going from strength to strength and we are moments away from bringing our “world’s most instagrammed cake” to our adoring Western Sydney fans our our new kiosk, due to open at Sydney's popular Parramatta Westfield The store showcases Black Star Pastry's innovative style bringing the unique Black Star Pastry experience to a wider audience. On offer will be the full range of Black Star Pastry’s signature cakes, together with all of our other yummy treats - and of course first-class coffee from our partner St Ali. With this we have a need for experienced Front of House All-Rounders to bring their energy and passion for hospitality to our dynamic team. Joining us on the Black Star Pastry journey is not just about fulfilling orders: it's about serving our guests with a smile and ensuring they have an out-of-this-world experience. We're searching for people-focused individuals who thrive in a collaborative team environment and share our passion for delivering excellence. **Key Responsibilities**: Day-to-day, you'll be involved in the following (plus some other activities): - Being a fun and friendly brand ambassador of Black Star Pastry - with the ability to forge connections with customers, offering a stellar experience in welcoming our new customers, or brand-fans to their BSP Parramatta experience. - Having a thorough knowledge of all product offerings, in order to be able to accurately advise customers - including pricing, ingredients, etc. - Confidently making food and beverage recommendations to customers anticipating their needs and wants. - Participating in the pre-service preparation of food and beverage options. - Ensuring a consistent quality and presentation of food meeting the high BSP standards. - Being familiar with food and beverage service etiquette, serving all food and beverage in a professional manner and to the required standards. - Polishing of silverware, glassware and cutlery as needed. - Maintaining appropriate level of knowledge and certification in Food & Safety standards. **Perks & Benefits**: The below are some of the unique benefits our team members get to experience (some benefits are exclusive to permanent team members). - Participate in fun team gatherings and events - Fabulous on-shift and off-shift benefits - Birthday day off - that's 1 (one) additional annual leave day per year to celebrate you - Have your Birthday Cake on us - that's 1 (one) complimentary 4-portion cake of employee’s choice to help celebrate your birthday each year - 1 day of personal leave able to be taken for mental health & wellbeing. - Free, confidential counselling, support and advice through ConnectPsych **About You** - You thrive on maintaining unwavering product quality developed over your time working in the Hospitality industry. - You see yourself as authentic, down-to-earth, and genuinely passionate about people - You have demonstrated experience working in a similar environment. - You are celebrated for your fabulous Barista skills - confident even. - You love keeping yourself busy, able to demonstrate your skills in multi-tasking - You have completed the online Food Handler Basics certification, and can demonstrate exceptional Food Safety. - You're excited to be a positive ambassador of the BSP brand. - This isn't a requirement, but let's face it - a LOVE of cake a bonus **About the Business** Black Star Pastry started as a boutique patisserie in Newtown in 2008 and has since grown into an established and loved brand. Our claim to fame is the Strawberry Watermelon Cake, a dessert that has taken social media by storm and earned recognition from the New York Times as "the world's most Instagrammed cake". At Black Star Pastry, we foster a progressive and inclusive culture. Our diverse team consists of highly engaged and collaborative individuals who thrive in a fun, hands-on environment. We're passionate about our brand and dedicated to what we do. **How to Get Onboard** If you're ready to embark on a journey of growth and innovation we'd be thrilled to have you aboard. Take this opportunity to be part of an exciting, progressive business that's creating waves in the culinary cosmos.