Cleaning & Housekeeping Coordinator

9 hours ago

Canberra, Australia Downer Group Full time

**The communities we serve are at the heart of our operations.**

Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to _enable our communities to thrive. _

**Join us on the journey.**

We currently have an opportunity for a **Cleaning & Housekeeping Coordinator**to join our team. Working closely with the Client Service Manager and Contract Manager, you will ensure that all cleaning activities are delivered to a high standard across the contract and meet or exceed the requirements.

**What you’ll do**

The role has a broad remit, with key responsibilities outlined below:

- Provide leadership and support to staff delivery cleaning services at one of our client sites. We currently deliver cleaning at a range of facilities such as hospitals, public service buildings, commercial premises, public facilities, manufacturing plants, and Defence sites.
- Plan, organise, and prioritise work in order to meet strict deadlines, contract KPIs and ensure that stakeholders and client users are satisfied with a high standard of service.
- Complete regular cleaning audit of sites.
- Maintain and update paperwork.
- Generate reports on service delivery and other KPIs.

**What you’ll bring**
- Ability to obtain a Defence security clearance (must be Australian citizen)
- Experience as a Cleaning & Housekeeping Coordinator, or in a similar role.
- Intermediate ability with Microsoft Office Suite.
- Proven experience in rostering and supervision of cleaning services.
- Knowledge and understanding of work planning and scheduling practices and procedures.
- Experience in the management of subcontractors and delivery of cleaning contracts.

More than anything, you’ll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.

**Why work for us?**

Working for the Social Infrastructure and Citizen Services business unit, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Training and development to support your career.
- Internal career opportunities across the Downer Group business.
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

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