Retail Customer Service Officer

2 weeks ago

Bowral, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Pay Rate **$27.48** / hour increases to**$29.37**/ hour after approx. 3 months, + 12% Superannuation
- 12 weeks (**paid**) training, Monday to Friday, 25 hours per week, various shifts
- Permanent Part Time working 20 hours per week: 4 hours per day, rotating between 8:45 am - 5:06 pm
- Relief team members will be assigned shifts at various Post Offices within the following locations: Bowral, Moss Vale and Mittagong.

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 weeks ago

    Bowral, Australia St.George Full time

    You will be the face of St George helping our customers reach their financial objectives! - **Join a supportive team in our St Geroge Bowral branch** - **Max Term - 12 months, part time role - 22.8 hours per week** - **Customer service role working with the local community The Westpac Group has a rich heritage and offers employees a multitude of...

  • Customer Service Representative

    5 days ago

    Bowral, Australia IMB Bank Full time

    **Supportive culture with career pathways available**: - **Part time - 31 hrs per week (Mon -Fri); Bowral/Picton Location**: - **Highly reputable and trusted bank** Our Bowral and Picton branches are looking for an enthusiastic **Customer Service Representative** to join the team and provide great service and support to IMB customers in relation to their...

  • Retail Service Specialist

    2 weeks ago

    Bowral, New South Wales, Australia beBeeCustomer Full time $40,000 - $60,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team in Robertson. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, maintaining a safe and professional work environment, and staying up-to-date with store promotions and products.Key...

  • Customer Service Representative

    2 weeks ago

    Bowral, Australia IMB Bank Full time

    **Supportive team environment with great career pathways**: - **Two part-time opportunities, 25 hours per week (Mon-Fri, 12.15pm-5.15pm) and 13.5 hours per week (days negotiable).** Are you ready to start a rewarding career in banking? As a **Customer Service Representative,** you will join our **Bowral and Picton** teams in providing great service and...

  • Buyer

    2 weeks ago

    Bowral, New South Wales, Australia Frontline Retail Full time

    Are you an experienced Buyer or Category Manager with a background in supermarket retail and a strong understanding of merchandise planning? This growing retail group is offering a rare opportunity to take on a broad and dynamic role within a collaborative team environment.Working closely with two experienced colleagues, you'll be part of a supportive buying...

  • Ghanda Clothing Retail Sales Assistant

    5 days ago

    Bowral, Australia Ghanda Clothing Full time

    We're on the hunt for the next round of recruits to join the _#GhandaGang_ in _**Bowral, NSW!**_ **About **_**us**:_ Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high-quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100%...

  • Customer Service Advisor

    2 weeks ago

    Bowral, Australia Westpac Group Full time

    Join the St George team of high performing bankers! - Permanent Full-time role - Kick start your career in banking and finance **How will I help?** In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach their financial...

  • Retail Sales Assistant

    2 weeks ago

    Bowral, Australia The Athlete's Foot Full time

    At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to...

  • Customer Service Representative

    2 weeks ago

    Bowral, New South Wales, Australia beBeeHospitality Full time $73,728 - $98,720

    Job SummaryThis is a dynamic role within our organisation where you will be responsible for providing excellent service to our customers. As a key member of our team, you will play a vital part in ensuring the smooth operation of our services.

  • Retail Associate Bowral

    2 weeks ago

    Bowral, Australia B527 Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...