Csr

**The Company**
Your new employer is a successful Australian business that have been in operation for over 50 years. They have been leading a niche market in providing the building & construction industry with a range of high-quality products and expertise. The company has continued to grow due to strong market share & a loyal, stable and growing client base. They are currently looking to secure a professional Customer Service Officer on a permanent Part-Time basis. You will be joining a small and highly successful CS team and be based in their Western Sydney head office - with onsite parking and various perks.

**The Role**
PART-TIME and Reporting to the Customer Service Team Leader your role will be fast paced and customer centric, responsibilities will include:

- Handle all customer phone enquiries and provide exceptional customer service
- Action invoicing, orders, stock enquiries, follow up calls to notify customers on back orders and maintain reports and database
- Handle customer and sales phone enquiries - prepare quotes
- Prepare and action credits and stock returns
- Assist in stock takes
- Complete any other assignments and tasks as requested

**Preferred Experience**
- 2 - 3 years’ experience in similar role ideally in a customer centric environment
- Strong interpersonal and communication skills, both written and verbal
- Commitment, energy, drive, initiative and passion with a pleasant and willing to help attitude
- Outstanding attention to detail
- Ability to juggle multiple tasks efficiently and meet set deadlines
- Developed computer system and administrative skills
- Ability to work in a friendly team environment

For any further questions and check what is on offer please contact
**Aiden Szot on 02 9168 8071.