Dog Daycare Attendant

At Playful Pups Doggy Daycare, our deep love for dogs is at the heart of everything we do. We are dedicated to providing a safe, fun, and nurturing environment where every dog receives the individual attention and care they deserve. From playtime to nap time, our passionate team ensures that every pup is happy, engaged, and well cared for.

As a small yet highly professional team, we take pride in our ability to work seamlessly together. Each member brings unique skills and shares a strong commitment to excellence, fostering a supportive and dynamic workplace. This collaborative spirit not only benefits the dogs in our care but also makes Playful Pups a great place to work.

Over the years, we’ve built a close-knit team, and while we’ve recently had valued employees move on after more than three years with us, our goal remains the same—to create an environment where our team members love to stay. We recognize that our staff is the heart of our success, so we carefully select individuals who align with our values, work ethic, and dedication to top-tier dog care.

If you thrive in a team-oriented environment and have a passion for continuous learning, Playful Pups could be the perfect fit for you We occasionally have openings for dedicated individuals who love dogs and are committed to their well-being.

Currently, we are hiring for the role of:
**Dog Daycare Attendant / Supervisor**

**Position Overview**:
As a Dog Daycare Attendant, your primary responsibility is to ensure the safety, well-being, and happiness of the dogs in our care. You will oversee play sessions, maintain cleanliness, and contribute to the smooth operation of our facility. On designated days, you will step into a Supervisor role, overseeing the team and ensuring excellent customer service. This role requires leadership skills, strong communication, and the ability to manage daily operations effectively.

**Key Responsibilities:1. Supervision & Safety**:

- Monitor dog interactions to ensure a safe and positive environment.
- Identify and respond promptly to signs of distress, illness, or injury.
- Manage excessive barking to protect the hearing of both staff and dogs.

**2. Cleaning & Maintenance**:

- Maintain cleanliness by promptly cleaning up waste and sanitizing areas.
- Ensure dogs always have access to fresh water.
- Keep mop buckets clean and prepared for use as needed.
- Assist with scheduled weekly deep cleaning tasks.

**3. Customer Service**:

- Greet and assist customers during drop-off and pick-up.
- Provide updates to pet owners about their dog’s activities and well-being.
- Maintain a friendly and welcoming atmosphere.

**4. Teamwork & Communication**:

- Work collaboratively with colleagues to ensure smooth daily operations.
- Accept feedback and strive for continuous improvement.
- Communicate openly and effectively with team members.

**5. Conflict Resolution**:

- Address conflicts professionally and seek constructive solutions.
- Report any concerns to the supervisor for resolution.

**6. Active Engagement**:

- Stay actively involved in dog play areas, engaging with the dogs throughout the shift.
- Encourage appropriate play with toys and structured activities.
- Strive to achieve at least 10,000 steps per shift by staying active with the dogs.

**7. Supervisor Responsibilities**:

- Oversee daily operations and ensure team efficiency.
- Support and guide team members throughout the shift.
- Serve as the main point of contact for customer enquiries, feedback, and concerns.
- Ensure all tasks, including cleaning, safety checks, and dog engagement, are completed to the highest standard.
- Step in to resolve any team or customer issues as they arise.

**Qualifications & Skills**:

- Prior professional experience working with dogs (required).
- Leadership and supervisory abilities.
- Excellent customer service and communication skills.
- Keen observational skills to identify signs of stress, illness, or aggression.
- Ability to handle dogs of all sizes, breeds, and temperaments.
- Physical stamina to meet job demands, including standing, walking, bending, and lifting.
- Team-oriented mindset and a proactive attitude.
- Basic understanding of dog behavior and body language.
- Passion for creating a safe and enjoyable environment for dogs.

If you have the experience and passion we’re looking for, we’d love to hear from you Join our team and help us continue making Playful Pups a second home for dogs—and an exceptional workplace for our staff.

**Job Type**: Casual

Pay: $30.00 - $35.00 per hour

Expected hours: 15 - 25 per week

Schedule:

- Afternoon shift
- Day shift
- Morning shift

**Experience**:

- Dog Handling: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 17/02/2025