Assistant Store Manager

10 hours ago

West Gosford, Australia Decorug Full time

Potential to earn commission from your first week
- Competitive base salary + super + commission + staff discounts
- Rewarding career and personal development

**This role is based in our West Gosford store.**

**About Us**:
At DecoRug, we are dedicated to enhancing homes with premium rugs, carpets, flooring, window furnishings and homewares. Our reputation for exceptional products and outstanding customer service has made us a leader in the industry. We are seeking an experienced and driven Assistant Store Manager to join our team and play a crucial role in our store’s success.

As the Assistant Store Manager, you will be at the heart of our retail operations, specialising in our diverse range of rugs, carpets, flooring, window furnishings and homewares. This full-time role is perfect for someone with a strong background in retail management and a passion for home decor. You will support the Store Manager in running daily operations and leading a high-performing team to deliver outstanding customer experiences and achieve sales targets.

**Key Responsibilities**:

- **Team Leadership**: Assist in managing and motivating a team of sales assistants to ensure high levels of customer service, productivity, and engagement.
- **Customer Experience**: Lead by example in delivering exceptional customer service, addressing customer inquiries, and resolving issues to enhance overall satisfaction.
- **Sales & Targets**: Support the Store Manager in driving sales, achieving revenue goals, and implementing effective sales strategies to maximise store performance.
- **Visual Merchandising**: Oversee visual merchandising and store standards to ensure an attractive presentation of products, including rugs, carpets, flooring, and homewares.
- **Operations**: Assist with inventory management, including stock control, replenishment, and ensuring products are accurately priced and displayed.
- **Training & Development**: Participate in training and development programs to continually enhance your skills and knowledge and assist in training new team members.
- **Administrative Tasks**: Handle administrative duties such as scheduling, reporting, and ensuring compliance with company policies and procedures.

**What you'll bring**:

- Previous experience in a retail management role, preferably within the window furnishings, homewares, rugs, carpets, or flooring sectors.
- Strong leadership and team management skills with a proven ability to inspire and drive performance.
- Excellent communication and interpersonal skills with a customer-focused approach.
- Strong organisational and problem-solving abilities.
- A passion for interior design and a good understanding of home decor trends.
- As we attend customers' homes for measures, a drivers licence and regular access to a car is essential.
- Availability and flexibility to work weekends required.

**What We Offer**:

- Competitive base salary
- Commission can be earned from week 1
- Comprehensive training and ongoing professional development.
- Employee discounts on our extensive range of products.
- A supportive and collaborative work environment.

**How to Apply**:
Join us at DecoRug and help our customers create their perfect living spaces

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